Operations Specialist (multiple positions available)

SAP IT Business Systeme•Newtown Township, PA

2h•$106,049 - $137,070•Hybrid

About The Position

SAP Labs, LLC is hiring multiple Operations Specialists in Newtown Square, Pennsylvania. The role drives sustainable business and organizational performance by harmonizing processes, improving operational efficiency, and supporting data-driven decisions. It ensures compliance, fosters cross-functional collaboration, and develops strategic plans to achieve business targets and organizational growth. The Operations Specialist supports business harmonization, simplification, adoption, and effective implementation of security policies. The role develops reports, dashboards, and analytics; analyzes workforce demand based on revenue planning; and develops execution plans and workforce transformation measures for critical capabilities across SAP’s product and services portfolio. It improves productivity and efficiency, increases business transparency and change agility, and enables lean operations by streamlining, simplifying, and standardizing processes and systems. The role also contributes to subprojects and activities of moderate complexity. This position follows a hybrid work model. Travel is not required. The annual base salary range is $106,049–$137,070, with a targeted combined compensation range of $106,049–$152,300, including any applicable variable incentive target. Actual compensation depends on factors such as education, skills, experience, role scope, and location.

Requirements

Bachelor’s degree or foreign equivalent in Computer Science, Engineering, Mathematics, Information Management and Business Analytics, or a related field, and five years of progressive post-baccalaureate experience in the job offered or a related occupation; alternatively, a master’s degree or foreign equivalent in one of these fields and three years of experience.
Three years of experience leveraging data and reporting to analyze trends, provide input, and improve sales efficiency, forecasting, and performance metrics.
Three years of experience developing tools or processes to increase field productivity, communication, or reporting capabilities.
Three years of experience defining and developing standard reports and handling ad-hoc requests using efficient best practices.
Three years of experience monitoring sales processes and demand-generation tactics and providing statistical analysis of performance metrics.
Three years of experience implementing best practices, process improvement, and a source of truth for external stakeholders through analytics and program management.
Three years of experience adhering to project standards, reporting progress on completed tasks and outstanding issues, and delivering quality work in a timely manner.
Three years of experience in data analytics, modeling, and data visualization using S/4 HANA and SAP Analytics Cloud.
One year of experience identifying business needs and best practices for global scale.
One year of experience improving Demand Management processes through automation, SAP Business Data Cloud and Datasphere integration, data intelligence, and AI use cases.
One year of experience formulating business requirements and communicating them to Automation, Operations, and IT teams.
One year of experience supporting data tools and delivering analytics solutions that drive productivity, predictiveness, and data-driven decision-making using A/B testing, machine learning models, data mining, hypothesis testing, conjoint analysis, and market segmentation.
Experience with Python, SQL, and MongoDB.

Responsibilities

Ensure compliance and foster cross-functional collaboration.
Develop strategic plans to achieve business targets and organizational growth.
Drive harmonization, simplification, and adoption of business processes, and provide guidance for effective implementation and compliance with security policies.
Develop reports, dashboards, and analytics to support business performance and decision-making.
Analyze workforce demand based on revenue planning and develop execution plans to achieve business targets.
Plan and execute workforce transformation measures for critical capabilities across the SAP product and services portfolio.
Improve business productivity and efficiency through process definition and adoption in support of priorities including revenue and profitability goals.
Increase business transparency and visibility and facilitate business change agility.
Enable lean operations by streamlining, simplifying, and standardizing processes and systems.
Contribute to subprojects and activities with a moderate level of complexity.