Operations Specialist (multiple positions available)

SAP Careers • Newtown Township, PA

2d • $106,049 - $137,070 • Hybrid

About The Position

SAP Labs, LLC is hiring Operations Specialists at its Newtown Square, Pennsylvania location. The role drives sustainable business and organizational performance by harmonizing processes, enhancing operational efficiency, and supporting data-driven decisions. It contributes to business targets and organizational growth through compliance, cross-functional collaboration, strategic planning, reporting, analytics, workforce planning, and transformation initiatives. The position also contributes to subprojects and activities of moderate complexity.

The role supports business performance and decision-making by developing reports, dashboards, and analytics; analyzing workforce demand based on revenue planning; and creating execution plans to achieve business targets. It works to improve productivity and efficiency, increase business transparency and change agility, and enable lean operations through simpler, standardized processes and systems. The position is hybrid and based in Newtown Square, PA.

Requirements

• Bachelor’s degree or foreign equivalent in Computer Science, Engineering, Mathematics, Information Management and Business Analytics, or a related field, and five years of progressive post-baccalaureate experience in the offered job or a related occupation; alternatively, a master’s degree or foreign equivalent in one of these fields and three years of experience.
• Three years of experience leveraging data and reporting to analyze trends, provide input, and improve sales efficiency, forecasting, and performance metrics.
• Three years of experience developing tools or processes to increase field productivity, communication, or reporting capabilities.
• Three years of experience defining and developing standard reports and handling ad hoc requests using efficient best practices.
• Three years of experience monitoring sales processes and demand-generation tactics and providing statistical analysis of performance metrics.
• Three years of experience implementing best practices, process improvement, and a source of truth for external stakeholders through analytics and program management.
• Three years of experience adhering to project standards, reporting progress on completed tasks and outstanding issues, and producing quality work in a timely manner.
• Three years of experience with data analytics, modeling, and data visualization using S/4 HANA and SAP Analytics Cloud.
• One year of experience identifying business needs and best practices for global scale.
• One year of experience improving Demand Management processes through automation, SAP Business Data Cloud and Datasphere integration, data intelligence, and AI use cases.
• One year of experience formulating business requirements and communicating them to Automation, Operations, and IT teams.
• One year of experience supporting data tools and delivering analytics solutions that drive productivity, predictiveness, and data-driven decision-making using A/B testing, machine learning models, data mining, hypothesis testing, conjoint analysis, and market segmentation, with Python, SQL, and MongoDB.

Responsibilities

• Ensure compliance and foster cross-functional collaboration.
• Develop strategic plans to achieve business targets and organizational growth.
• Drive harmonization, simplification, and adoption of business processes, and provide guidance for effective implementation and compliance with security policies.
• Develop and implement reports, dashboards, and analytics to support business performance and decision-making.
• Analyze workforce demand based on revenue planning and develop execution plans to achieve business targets.
• Plan and execute workforce transformation measures for critical capabilities across the SAP product and services portfolio.
• Improve business productivity through process definition and adoption, and improve efficiency in support of revenue and profitability goals.
• Provide business transparency and visibility and help facilitate change agility.
• Enable lean operations by streamlining, simplifying, and standardizing processes and systems.
• Contribute to subprojects and activities with a moderate level of complexity.

Benefits

• Employee referral program, subject to eligibility criteria.
• SAP describes its benefits as great benefits and refers applicants to its North America Benefits information for details.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level