Operations & Sales Manager

CMC•Makakilo, HI

7d•Remote

About The Position

The Operations & Sales Manager develops and executes market strategies, builds strong customer relationships, leads operational teams, and ensures compliance with company policies and safety standards. The position may be performed remotely, with up to 40% travel to support customer relationships, job sites, operational facilities, and regional business initiatives. The role oversees operational activities including detailing, project planning, placing, and production; maintains accurate inventory; supports employees through training and development; addresses customer concerns; and partners with HR and the Area Manager to achieve project and company goals. The position emphasizes safety, quality, customer service, sound business practices, and compliance with employment laws and regulations.

Requirements

At least 3 years of managerial experience.
Ability to adhere to CMC safety policies and procedures.
A sense of urgency and dedication to assigned project success and overall company goals.
Knowledge of logistics, material handling, production, and maintenance.
Strong moral character.
Ability to work well with others and foster a team atmosphere centered on safety.
Ability to communicate expectations, issues, and feedback clearly.
Ability to follow a supervisor’s or manager’s instructions in a timely and safe manner.
Computer proficiency, including Outlook, Excel, and Word.
High school diploma or GED required.

Nice To Haves

At least 2 years in the rebar industry preferred.
Bachelor’s degree in Business or a closely related field strongly preferred.

Responsibilities

Directs and coordinates activities including detailing, project planning, placing, production, and other operational concerns.
Maintains accurate inventory and prevents losses caused by fraud, poor quality control, or poor operational or accounting practices.
Leads department personnel toward company performance goals, emphasizing safety, quality, and company standards.
Applies sound business practices to operational processes to serve customers while meeting budget standards.
Collaborates with the Area Manager to accomplish project goals.
Maintains familiarity with safety and environmental concerns.
Receives, tracks, assesses, and responds to customer complaints or issues.
Works with managers and employees to identify the root causes of customer complaints and implement corrective actions.
Provides tools and training to develop employees and partners with them to develop solutions.
Reviews customer specifications for product application.
Partners with HR to guide and direct staff regarding hiring, disciplinary action, development, goal formulation, and performance reviews.
Ensures compliance with employment laws and regulations and minimizes exposure to complaints, litigation, audits, and inspections.
Adapts to change in a positive and productive manner.
Demonstrates commitment to customers and world-class customer service.
Performs other duties as assigned.