Operations Processor - Mail Services

U.S. Bank • Oshkosh, WI

10d • Onsite

About The Position

This Mail Operations position supports the day-to-day operations of the mailroom. The role sorts and delivers mail to departments, completes daily pickups, and scans documents for digital mail. The employee learns mail codes, department routing, and imaging systems while communicating with teams throughout the building. The role requires working at a U.S. Bank location on all scheduled work days.

Requirements

• High school diploma or equivalent.
• One to two years or more of related work experience.
• Ability to work with mailroom processes and learn mail codes, department routing, and imaging systems.
• Physical ability to lift trays of work, push carts of work, stand or sit for extended periods, and perform repetitive motions.
• Ability to identify, analyze, and resolve exceptions through data interpretation.
• Strong PC skills.
• Good verbal and written communication skills.

Nice To Haves

• Knowledge of products, services, terminology, procedures, and systems related to the assigned area, as well as applicable laws and regulatory requirements.
• Proven commitment to high-quality customer service.
• Ability to work well with external and internal customers.
• Good time management skills to maximize production and execution of tasks in a fast-paced environment.
• Good understanding and knowledge of internal policies and procedures within Operations Services and enterprise-wide.

Responsibilities

• Sort and deliver mail to departments.
• Complete daily mail pickups.
• Scan documents for digital mail.
• Learn mail codes, department routing, and imaging systems.
• Communicate with teams throughout the building.

Benefits

• Healthcare coverage, including medical, dental, and vision.
• Basic term and optional term life insurance.
• Short-term and long-term disability insurance.
• Pregnancy disability and parental leave.
• 401(k) and employer-funded retirement plan.
• Paid vacation, from two to five weeks depending on salary grade and tenure.
• Up to 11 paid holiday opportunities.
• Adoption assistance.
• Sick and Safe Leave accruals of one hour for every 30 hours worked, up to 80 hours per calendar year unless otherwise provided by law.
• Incentive and recognition programs.
• Equity stock purchase, 401(k) contribution, and pension, subject to eligibility requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED