Operations Processor II

Corebridge Financial•Amarillo, TX

About The Position

As a Client Contribution Services Associate, you will prepare, format, and upload payroll contribution files to support accurate and timely processing. The role helps ensure payroll files and corresponding deposits are properly matched and applied to client retirement accounts. It requires learning different bill-generation times and file layouts, working in a fast-paced, deadline-driven environment, and using technical proficiency to resolve errors, maintain processing accuracy, and support system operations within Client Contribution Services.

Requirements

  • Strong attention to detail and organizational skills.
  • Ability to manage multiple priorities in a deadline-driven environment.
  • Strong analytical and problem-solving skills.
  • Ability to quickly identify and resolve system or processing errors.

Nice To Haves

  • Proficiency in Microsoft Excel, including data review and file formatting.
  • Experience working with payroll files, contribution processing, or data uploads.

Responsibilities

  • Format and prepare payroll contribution files according to system and processing requirements.
  • Upload payroll files and ensure successful system processing.
  • Match incoming client deposits with corresponding payroll file uploads to ensure contributions are paired accurately and on time.
  • Monitor and work system error reports to identify and resolve processing issues.
  • Research discrepancies between payroll files and deposits to ensure contributions are posted properly.
  • Collaborate with internal teams to resolve file-formatting issues and system errors.
  • Maintain accurate documentation of file-processing activities and issue resolutions.
  • Meet processing deadlines in a fast-paced, deadline-driven environment.
  • Assist in identifying opportunities to improve file-processing efficiency and system workflows.
  • Support consistency and accuracy within Client Contribution Services.
  • Perform additional duties as assigned to support departmental goals.
  • Work across multiple applications and systems to complete tasks.

Benefits

  • Medical, dental, and vision insurance plans.
  • Mental health support and wellness initiatives.
  • Retirement benefits options, which vary by location.
  • In the U.S., a 401(k) plan with dollar-for-dollar company matching contributions of up to 6% of eligible pay and a company contribution equal to 3% of eligible pay; company contributions vest immediately and are subject to annual IRS limits and plan terms.
  • Employee Assistance Program with confidential counseling services and resources.
  • Matching charitable donations to tax-exempt organizations, 1:1 up to $5,000.
  • Up to 16 annual volunteer hours.
  • Eligible employees start with at least 24 paid time off (PTO) days.
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