Associate Operations Processor – Payment Processor

Wells Fargo Bank•Shoreview, MN

About The Position

Wells Fargo is seeking an Associate Operations Processor in its lockbox department. The role performs routine clerical operations, including receiving, logging, batching, and distributing work; filing and photocopying; answering phones; and preparing and distributing incoming and outgoing mail. The position works under close supervision, follows established procedures, regularly receives direction from a supervisor, and escalates questions and issues to more experienced roles. The schedule is Monday through Friday, 3:30 p.m. to 12:00 a.m., with an open-ended shift. Additional hours may be needed based on business needs, and schedule flexibility is required to work some bank holidays. The role requires the ability to lift 10 or more pounds. The posted base pay range is $20.00–$24.52; pay may vary based on factors including performance, skills, experience, and work location. Employees may also be eligible for incentive opportunities.

Requirements

At least 6 months of operations support experience, or equivalent demonstrated through work experience, training, military experience, or education.
Ability to work additional hours as needed based on business needs.
Schedule flexibility to work some bank holidays as needed.
Ability to lift 10 or more pounds.

Nice To Haves

Lockbox processing experience.
Payment processing experience.
10-key numerical data entry experience and the ability to maintain high-volume production and quality standards.
Strong numerical accuracy and exceptional attention to detail.
Basic computer proficiency and comfort working within structured systems and processes.
Self-directed work style and initiative to complete assignments with minimal supervision.
Collaborative approach and flexibility to partner across teams and organizational levels.
Adaptability in a fast-paced environment while consistently meeting established performance expectations.

Responsibilities

Perform routine general clerical operations tasks.
Receive, log, batch, and distribute work.
File and photocopy documents, and answer phones.
Prepare and distribute incoming and outgoing mail.
Follow established procedures under close supervision and direction from a supervisor.
Escalate questions and issues to more experienced roles.
Execute applicable risk programs and follow Wells Fargo policies and procedures, including timely escalation and remediation of issues.