Associate Operations Processor – Payment Processor

Wells Fargo & Company•Shoreview, MN
•$20 - $25

About The Position

Wells Fargo is seeking an Associate Operations Processor within the lockbox department. The role performs routine clerical operations, including receiving, logging, batching, and distributing work; filing and photocopying; answering phones; and preparing and distributing incoming and outgoing mail. The employee works under close supervision, follows established procedures, receives regular direction from a supervisor, and escalates questions and issues to more experienced roles. The schedule is Monday through Friday, 3:30 p.m. to 12:00 a.m., with an open-ended shift. Additional hours and some bank holidays may be required based on business needs. The role requires the ability to lift 10 or more pounds. The base pay range is $20.00–$24.52; employees may also be eligible for incentive opportunities.

Requirements

  • At least 6 months of operations support experience, or equivalent demonstrated through work experience, training, military experience, education, or a combination of these.
  • Ability to lift 10 or more pounds.
  • Availability to work Monday through Friday, 3:30 p.m. to 12:00 a.m.; the shift is open-ended.
  • Ability to work additional hours and some bank holidays as needed based on business needs.

Nice To Haves

  • Lockbox processing experience.
  • Payment processing experience.
  • 10-key numerical data entry experience and ability to maintain high-volume production and quality standards.
  • Strong numerical accuracy and exceptional attention to detail.
  • Basic computer proficiency and comfort working within structured systems and processes.
  • Self-directed work style and initiative to complete assignments with minimal supervision.
  • Collaborative approach and flexibility to partner across teams and organizational levels.
  • Adaptability in a fast-paced environment while consistently meeting established performance expectations.

Responsibilities

  • Perform routine general clerical operations tasks.
  • Receive, log, batch, and distribute work.
  • File and photocopy documents and answer phones.
  • Prepare and distribute incoming and outgoing mail.
  • Follow established procedures under close supervision and regular direction from a supervisor.
  • Escalate questions and issues to more experienced roles.
  • Work additional hours and some bank holidays as needed based on business needs.
  • Follow applicable Wells Fargo policies and procedures and meet risk and compliance obligations.

Benefits

  • Health benefits
  • 401(k) Plan
  • Paid time off
  • Disability benefits
  • Life insurance, critical illness insurance, and accident insurance
  • Parental leave
  • Critical caregiving leave
  • Discounts and savings
  • Commuter benefits
  • Tuition reimbursement
  • Scholarships for dependent children
  • Adoption reimbursement
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