Operations Manager

Craftech•Ontario, CA

4d•$140,000 - $180,000

About The Position

The Operations Manager is responsible for achieving short-to-mid-term strategic objectives and managing the P&L for production, maintenance, customer service, and supply chain. Reporting directly to the General Manager, the role works to maximize process effectiveness, readiness, synergies, and standardization; ensure high efficiency; minimize costs; and operate in accordance with applicable standards, regulations, global manufacturing practices, and Corporate and Local procedures. The role leads assigned operational functions, sets goals, manages resources and processes, and delivers results against service levels and requirements. It oversees production planning and execution, technical resolutions, strategy implementation, compliance, continuous improvement, performance monitoring, budgets and capital performance, and the development of assigned staff.

Requirements

Bachelor's or master's degree in engineering, or equivalent.
Over 10 years of experience in operations management and/or technical management in the plastics sector.
Experience with injection molding technologies from initial idea through mass production.
Program management and product development expertise in advanced components, drug delivery, and dosing systems.
Knowledge of product and production processes, features, and techniques.
Knowledge of continuous-improvement management techniques, methodologies, and tools, including Lean Management and Six Sigma.
Knowledge of data analysis and operational performance metrics, methodologies, techniques, tools, and applications, including KPIs.
Knowledge of systems, including ERP and IQMS, and tools and applications relevant to the processes.
Knowledge of applicable standards, including ISO 9001, ISO 13485, cGMP, FDA, CFR, and OHSAS.

Responsibilities

Lead production, maintenance, customer service, and supply chain functions; set goals for cost, time, and quality; manage resources, systems, and processes; and deliver results in line with requirements, service levels, standards, targets, regulations, and procedures.
Define and monitor production-plan execution for time, volumes, mix, quality, and costs, reviewing and approving local plans in coordination with production leaders.
Provide technical resolutions to reduce complaints, improve service, and fulfill sales demand.
Collaborate with Quality, Tooling, Sales, and Program Management to support processes and identify improvement areas.
Participate in strategy execution by translating objectives into actionable plans.
Ensure effective processes, business continuity, and compliance with ISO standards, regulations, procedures, and programs; enable continuous improvement and process harmonization with involved functions.
Oversee timely, effective, and efficient corrective and preventive action processes, coordinating execution in compliance with applicable standards, regulations, and requirements.
Define performance benchmarks and KPIs and identify critical issues requiring corrective or preventive measures.
Manage and propose budgets, including industrial equipment CAPEX; ensure COGS and CAPEX fulfillment and execution; and manage financial statements and capital performance according to the assigned budget.
Plan, organize, manage, coach, and develop assigned staff, including talent management, career paths, development, and training.