Operations - Operations Manager
About The Position
Crystal Stairs, Inc. is seeking an Operations Manager to lead and manage its operations and purchasing departments under the direction of the Chief Operations Officer (COO). The departments provide services related to operations, facilities management, and procurement. The role also manages and administers the organization’s lease portfolio, including landlord and tenant concerns for Crystal Stairs and service-area locations. The Operations Manager regularly inspects properties to ensure they are clean, well maintained, aesthetically pleasing, and safe. The position oversees building renovation projects at Crystal Stairs-operated properties and other office-support projects. This role is 100% onsite in Los Angeles, California (90056).
Requirements
- At least two years of general office or administrative support work experience, preferably in an operations-related job.
- At least two years of experience with MS Office.
- At least two years of supervisory experience, including the ability to supervise staff at multiple locations.
- Bachelor’s degree from an accredited university; related work experience may be substituted for college-level education.
Responsibilities
- Negotiate service agreements; select contractors and suppliers; provide quality-control oversight; implement cost-containment initiatives; measure compliance with contractual standards; and act as a liaison between the Agency and third-party service providers as needed.
- Negotiate lease renewals and prepare lease renewal addenda.
- Ensure high performance and achievement of goals and objectives, including quality, accuracy, and timeliness.
- Ensure compliance with established standard procedures and practices for quality assurance.
- Identify, evaluate, and recommend new services and procedures.
- Develop, write, implement, update, and maintain standard operating procedures.
- Participate in intra-departmental projects as needed.
- Train staff in facilities- and procurement-related matters and regularly conduct presentations and updates.
- Foster shared ownership, collaboration, recognition, and constructive feedback among staff.
- Negotiate lease terms in accordance with established leasing guidelines, working with management and the Agency’s attorney when required.
- Prepare leases with pertinent lease information and ensure they are properly executed and distributed to appropriate parties.
- Monitor market conditions and competitive rental rates and conduct market research as necessary.
- Develop requests for proposals with defined scopes of work for construction and property remodel or renovation projects, office equipment, and support services.
- Perform other duties as assigned.
Benefits
- Medical, dental, and vision coverage, 95% paid by the employer.
- Pet insurance.
- Employee Assistance Program.
- Voluntary life and AD&D insurance for employees, spouses, and children.
- 401(k) matching options.
- Health care and dependent care flexible spending accounts.
- Short-term disability, accident, and critical illness coverage through Mutual of Omaha.
- Generous sick and vacation time.
- Paid holidays and paid winter break from December 24 through January 1 for select positions.
- Opportunity for growth and development.
- Learning Management System offering continuing education units, including PDC, HRCI, CEU, CPE, PDU, and SHRM.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
