(USA) Operations Manager - Floor (fashion, Import, Jewelry, Regional, Returns, Sam's, Wm.com, Hmsc)

Walmart • Plainview, TX

4d • $84,000 - $126,000 • Onsite

About The Position

The Operations Manager oversees an area of responsibility in a Walmart facility, driving the business plan and operational improvements to achieve goals for production, quality, and safety. The role forecasts staffing, workload, and performance; reviews business reports to identify improvements; and ensures compliance with Logistics and company standards, policies, procedures, and directives. It also resolves associate, customer, and supplier concerns, using independent judgment or consulting others as needed.

The manager supervises associates and leaders by setting direction, monitoring performance, providing feedback, identifying development needs, and supporting learning and growth. Responsibilities include modeling company policies and procedures and participating in hiring, promotion, coaching, teaching, and evaluation. The role is expected to reflect Walmart’s values: respect for individuals, integrity, customer and member service, and continuous improvement.

The position is based at the Walmart facility at 3100 N I27, Plainview, Texas. The annual salary range is $84,000–$126,000, with potential annual or quarterly performance bonuses and, for certain positions, regional pay zone compensation and stock.

Requirements

• Bachelor’s degree in business or a related field and at least 1 year of experience in an operations, distribution, logistics, or retail environment supervising, evaluating, mentoring, and developing managers or supervisors; managing workload; and participating in hiring and promotion for multiple departments or areas; OR
• At least 1 year of experience as a Walmart Logistics Area Manager supervising, evaluating, mentoring, and developing associates; managing associate workload; and participating in hiring and promotion; OR
• At least 3 years of experience in an operations, distribution, logistics, or retail environment supervising, evaluating, mentoring, and developing managers or supervisors; managing workload; and participating in hiring and promotion for multiple departments or areas.
• Successfully complete all job-required trainings and assessments.

Nice To Haves

• Financial modeling and analysis.
• Managing challenging workforce issues.
• Modeling and forecasting.
• Preparing and executing budgets.
• Profit and Loss (P&L) accountability.
• Supervising associates.
• Walmart Logistics Manager experience.
• Bachelor’s degree in Business, Finance, Logistics, Management, or Operations Management.

Responsibilities

• Communicate verbally and in writing with individuals and groups, including customers, suppliers, and associates.
• Drive and implement the business plan for the area of responsibility to achieve facility goals for production, quality, and safety.
• Implement operational improvements.
• Forecast staffing, workload, and performance results to meet business demands.
• Prepare, review, and analyze business reports and use the information to identify operational improvements.
• Monitor and ensure compliance with Logistics and company quality and safety standards, policies, procedures, and directives; develop, distribute, or maintain procedures and supporting documentation.
• Identify and resolve associate, customer, and supplier concerns, using judgment or consulting others when needed.
• Supervise and manage associates and leaders by giving direction, monitoring performance, and providing feedback.
• Identify training and development needs and provide opportunities for learning and growth.
• Teach, support, and model Logistics and company policies and procedures.
• Participate in hiring, promotion, coaching, teaching, and evaluation of associates, leaders, and managers.
• Build high-performing teams, foster belonging, and create opportunities for associates to thrive.
• Collaborate and build trusting relationships; communicate with impact to motivate and influence.
• Attract, retain, empower, and develop talent and recognize contributions.
• Maintain and promote integrity, ethics, and compliance; model Walmart values and hold oneself and others accountable.
• Support Walmart’s goal of becoming a regenerative company through positive impact, belonging, waste elimination, and local giving.
• Deliver results while putting customers and members first and applying EDLP and EDLC business models.
• Make data-informed decisions that balance short- and long-term priorities and consider relevant stakeholders.
• Promote learning, calculated risk-taking, resilience, continuous improvement, and adoption of new technologies and skills.
• Attend and successfully complete job-required trainings and assessments.

Benefits

• Medical, vision, and dental coverage.
• 401(k).
• Stock purchase plan.
• Company-paid life insurance.
• Paid time off, including sick leave.
• Parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U education benefit, with tuition, books, and fees paid for eligible programs.
• Performance-based bonus awards.
• Stock may be available as additional compensation for certain positions.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager