(USA) Operations Manager - Floor (fashion, Import, Jewelry, Regional, Returns, Sam's, Wm.com, Hmsc)

Walmart • Brookhaven, MS

11d • $84,000 - $126,000 • Onsite

About The Position

The Operations Manager is responsible for driving and implementing the business plan for an assigned area to achieve facility goals, including production, quality, and safety. The role forecasts staffing, workload, and performance; reviews business reports to identify operational improvements; and ensures compliance with Logistics and company quality and safety standards, policies, procedures, and directives. The manager resolves associate, customer, and supplier concerns and leads associates and leaders through direction, performance monitoring, feedback, training, development, and participation in hiring, promotion, coaching, and evaluation.

The position calls for leadership aligned with Walmart’s values: building collaborative, high-performing teams; developing and recognizing talent; maintaining integrity and accountability; serving customers and members through data-informed decisions; and pursuing continuous improvement, learning, and effective adoption of new technologies and skills.

The position is based at Walmart’s facility at 2200 Manufacturers Blvd NE, Brookhaven, Mississippi. The annual salary range is $84,000 to $126,000, with possible annual or quarterly performance bonuses and, for certain positions, regional pay-zone compensation and stock. Walmart describes a range of health, financial, leave, disability, discount, education, and other benefits, subject to eligibility and plan terms.

Requirements

• Bachelor’s degree in business or a related field and one year of experience in an operations, distribution, logistics, or retail environment supervising, evaluating, mentoring, and developing managers or supervisors; managing workload; and participating in hiring and promotion across multiple departments or areas; OR
• One year of experience as a Walmart Logistics Area Manager supervising, evaluating, mentoring, and developing associates; managing associate workload; and participating in hiring and promotion; OR
• Three years of experience in an operations, distribution, logistics, or retail environment supervising, evaluating, mentoring, and developing managers or supervisors; managing workload; and participating in hiring and promotion across multiple departments or areas.
• Attend and successfully complete all job-required trainings and assessments.

Nice To Haves

• Financial modeling and analysis.
• Managing challenging workforce issues.
• Modeling and forecasting.
• Preparing and executing budgets.
• Profit and Loss (P&L) accountability.
• Supervising associates.
• Walmart Logistics Manager experience.
• Bachelor’s degree in business, finance, logistics, management, or operations management.

Responsibilities

• Communicate verbally and in writing with individuals and groups, including customers, suppliers, and associates.
• Drive and implement the business plan for the area of responsibility to achieve facility goals for production, quality, and safety.
• Forecast staffing, workload, and performance results to meet business demands.
• Prepare, review, and analyze business reports and use the information to identify operational improvements.
• Monitor and ensure compliance with Logistics and company quality and safety standards, policies, procedures, and directives; develop, distribute, and maintain procedures and supporting documentation.
• Resolve associate, customer, and supplier concerns using judgment or consulting others as needed.
• Supervise and manage associates and leaders by providing direction, monitoring performance, and giving feedback.
• Identify training and development needs and provide opportunities for learning and growth.
• Teach, support, and model Logistics and company policies and procedures.
• Participate in hiring, promotion, coaching, teaching, and evaluation of associates, leaders, and managers.
• Build high-performing, inclusive teams; develop and empower talent; and recognize contributions and accomplishments.
• Maintain and promote integrity, ethics, compliance, accountability, and Walmart values.
• Support Walmart’s goal of becoming a regenerative company, including efforts to create belonging, eliminate waste, and participate in local giving.
• Serve customers and members, adapt to how, where, and when they shop, and apply the EDLP and EDLC business models to plans.
• Make data-informed decisions that balance short- and long-term priorities and consider customers, associates, shareholders, suppliers, business partners, and communities.
• Drive continuous improvement, encourage learning from mistakes, and support adoption of new technologies and skills.

Benefits

• Medical, vision, and dental coverage.
• 401(k).
• Stock purchase plan.
• Company-paid life insurance.
• Paid time off, including sick leave.
• Parental leave.
• Family care leave.
• Bereavement leave.
• Jury duty leave.
• Voting leave.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U education benefit, including fully paid tuition, books, and fees for eligible programs.
• Performance-based bonus awards and possible additional annual or quarterly performance bonuses.
• Stock compensation for certain positions.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager