(USA) Operations Manager - Floor (fashion, Import, Jewelry, Regional, Returns, Sam's, Wm.com, Hmsc)

Walmart•Pedricktown, NJ

11d•$84,000 - $126,000•Onsite

About The Position

The Operations Manager oversees an area of responsibility in a logistics facility, driving the business plan and operational improvements to achieve facility goals for production, quality, and safety. The role forecasts staffing, workload, and performance; reviews business reports to identify improvements; and ensures compliance with Logistics and company standards, policies, procedures, and directives. The manager resolves associate, customer, and supplier concerns and supervises associates and leaders by setting direction, monitoring performance, providing feedback, identifying development needs, and supporting hiring, promotion, coaching, and evaluation. The position also calls for building effective teams, developing talent, fostering an inclusive workplace, maintaining integrity and compliance, and delivering results with customers and members in mind. The manager uses data to inform decisions, drives continuous improvement, encourages learning and adaptation to change, and supports Walmart’s stated goal of becoming a regenerative company. The position is based at 3 Sorbello Way, Pedricktown, New Jersey. Walmart offers competitive pay, performance-based bonuses, benefits, paid time off, and education benefits; eligibility and terms may vary by job classification and length of employment.

Requirements

Bachelor’s degree in business or a related field, plus one year of experience in an operations, distribution, logistics, or retail environment supervising, evaluating, mentoring, and developing managers or supervisors; managing workload; and participating in hiring and promotion across multiple departments or areas; OR
One year of experience as a Walmart Logistics Area Manager supervising, evaluating, mentoring, and developing associates; managing associate workload; and participating in hiring and promotion; OR
Three years of experience in an operations, distribution, logistics, or retail environment supervising, evaluating, mentoring, and developing managers or supervisors; managing workload; and participating in hiring and promotion across multiple departments or areas.
Attend and successfully complete all job-required trainings and assessments.

Nice To Haves

Experience in financial modeling and analysis.
Experience managing challenging workforce issues.
Experience with modeling and forecasting.
Experience preparing and executing budgets.
Profit and loss (P&L) accountability.
Experience supervising associates.
Experience as a Walmart Logistics Manager.
Bachelor’s degree in business, finance, logistics, management, or operations management.

Responsibilities

Communicate verbally and in writing with individuals and groups, including customers, suppliers, and associates.
Drive and implement the business plan for the area of responsibility to achieve facility production, quality, and safety goals, and implement operational improvements.
Forecast staffing, workload, and performance results to meet business demands.
Prepare, review, and analyze business reports and use the information to identify operational improvements.
Monitor and ensure compliance with Logistics and company quality and safety standards, policies, procedures, and directives; develop, distribute, and maintain procedures and supporting documentation.
Resolve associate, customer, and supplier concerns using sound judgment or consulting others when needed.
Supervise and manage associates and leaders by providing direction, monitoring performance, and giving feedback.
Identify training and development needs and provide opportunities for learning and growth.
Teach, support, and model Logistics and company policies and procedures; participate in hiring, promotion, coaching, teaching, and evaluation of associates, leaders, and managers.
Build high-performing teams, embrace differences, and foster a workplace where associates feel seen, supported, connected, and able to thrive.
Collaborate and build trusting relationships; communicate with impact, energy, and positivity to motivate and influence.
Attract and retain talent, empower and develop employees, and recognize contributions and accomplishments.
Maintain and promote integrity, ethics, and compliance; model Walmart values and hold oneself and others accountable.
Support Walmart’s goal of becoming a regenerative company through positive impact, belonging, waste elimination, and local giving.
Deliver results while prioritizing customers and members, adapting to how, where, and when they shop, and applying EDLP and EDLC business models.
Make data-informed decisions, balance short- and long-term priorities, and consider the interests of customers, associates, shareholders, suppliers, business partners, and communities.
Encourage learning, calculated risk-taking, resilience, continuous improvement, and the adoption of new technologies and skills.

Benefits

Medical, vision, and dental coverage.
401(k), stock purchase, and company-paid life insurance.
Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
PTO and/or PPTO for vacation, sick leave, holidays, or other purposes.
Live Better U education benefit: Walmart-paid tuition, books, and fees for programs ranging from high school completion to bachelor’s degrees, English Language Learning, and short-form certificates.
Performance-based bonus awards, including annual or quarterly performance bonuses.
Stock may be included as additional compensation for certain positions.