Operations Manager

GE HealthCare•El Paso, TX

About The Position

Lead the daily operations of a plant, applying Lean principles to promote reliability and consistency across production-line and distribution operations, including Customer Service teams. The role affects the team’s ability to meet service, quality, and timeliness objectives and operates within policy objectives with moderate autonomy and substantial operational judgment. The Operations Manager leads distribution and manufacturing teams in the United States and/or Mexico toward business goals, ensuring sufficient capacity for customer commitments and driving product quality, Six Sigma, and Lean performance. The position manages an operation, business unit, or part of a production facility to achieve quality, cost, delivery, and safety targets while pursuing continuous improvement. It includes managing salaried employees and a small-to-medium team of senior professionals and others. The role requires specialized functional knowledge and may influence area strategy, resource control, and policy formulation. The manager interprets business challenges, recommends practices to improve products, processes, or services, and uses sound judgment to resolve complex operational, product-management, manufacturing, technology, or engineering issues. The position may lead functional teams or projects and communicate difficult concepts to influence others. The Operations Manager must comply with EHS regulations and policies, report EHS and quality or compliance concerns, support corrective actions, and complete required Quality and Compliance training within specified deadlines. GE HealthCare describes its mission as improving lives through medical technology and digital solutions and expects employees to act with humility, transparency, focus, ownership, and integrity.

Requirements

  • Bachelor’s degree in Engineering, Business Administration, or a similar field.
  • Five years of leadership experience in a manufacturing or supply chain role.
  • Bilingual ability.
  • Ability to learn complex systems and business processes and define requirements for solutions.

Nice To Haves

  • Mentoring and coaching abilities, with demonstrated ability to motivate and inspire others.
  • Ability to simplify strategy into specific actions with clear accountability; make timely, accurate decisions using available information; and communicate priorities clearly and concisely.
  • Leadership, team-energizing, and project-management capabilities.
  • Ability to motivate others and maintain morale, employee involvement, safety, and teamwork.
  • Six Sigma training and ability to apply tools and process rigor.
  • Ability to deliver results in an ambiguous environment.
  • Change-agent qualities, including energy, passion, and enthusiasm for driving change.
  • Interpersonal, teamwork, and networking skills.
  • External focus, including understanding customer needs, marketplace dynamics, industry trends, and the competitive landscape, and considering the external impact of business activities and decisions.
  • Master’s degree or MBA.
  • APICS certification.
  • Medical Quality Regulatory experience.
  • EHS/VPP Regulation experience.
  • Experience with Warehouse Management Systems, Customer Service, or Logistics.

Responsibilities

  • Lead daily plant operations using Lean principles to support reliable and consistent production, distribution, and Customer Service operations.
  • Drive distribution and manufacturing teams in the United States and/or Mexico toward business goals using Six Sigma and Lean Manufacturing methodologies.
  • Ensure sufficient capacity to meet customer commitments in accordance with the OPSI plan.
  • Drive product quality, Six Sigma, and Lean performance to meet internal business metrics.
  • Manage an operation, business unit, or part of a production facility to achieve quality, cost, delivery, and safety targets.
  • Ensure continuous business improvement according to benchmarks and standards.
  • Manage salaried employees and a small-to-medium team of senior professionals and others.
  • Influence strategy for the area of responsibility, including resource control and policy formulation.
  • Interpret business challenges and recommend practices to improve products, processes, or services; stay informed about relevant industry trends.
  • Use judgment to make decisions and handle complex operational, product-management, manufacturing, technology, or engineering problems.
  • Assess the quality of information and ask stakeholders pertinent questions; develop solutions and recommendations for problems outside established parameters.
  • Use internal and external sources, including sources outside the function, to inform decisions.
  • Lead functional teams or projects with limited resource requirements, risk, and complexity.
  • Communicate difficult concepts and influence others, including guiding them to consider different perspectives.
  • Comply with EHS regulations and policies, identify and report EHS concerns, and support corrective actions.
  • Complete planned Quality and Compliance training within defined deadlines; identify and report quality or compliance concerns and support corrective actions.

Benefits

  • Relocation assistance provided.
  • Professional development and career opportunities.
  • Competitive compensation.
  • Work environment described as supportive, collaborative, and caring.
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