Operations Manager

Beverly Hills Oncology Me•Beverly Hills, CA

13h•$115,000 - $135,000•Onsite

About The Position

The Manager of Operations supports the efficient, compliant, and customer-focused day-to-day operations of Beverly Hills Cancer Center (BHCC). The role translates organizational priorities into practical team plans, monitors performance, and works across functions to resolve operational issues. The successful candidate brings healthcare operations experience, strong project and people-management skills, and a working understanding of the services and workflows they oversee. The position works onsite daily. Beverly Hills Cancer Center is a private, comprehensive cancer treatment facility in Los Angeles. Its services include radiation oncology, infusion, diagnostic imaging, laboratory services, and clinical trials. The center’s mission is to provide advanced, personalized cancer care in a supportive environment.

Requirements

5–7 years of progressive healthcare operations experience, including team or project leadership.
Oncology or imaging operations experience.
Bachelor’s degree in healthcare administration, business, biological or life sciences, engineering, or a related field; equivalent experience may be considered.
Experience using electronic medical records.
Ability to coach and support team members and build accountability.
Experience tracking performance measures and supporting programs or process improvements.
Strong planning, organization, and project-management skills.
Ability to communicate professionally across organizational levels and escalate issues appropriately.
Ability to manage competing priorities in a fast-paced environment.
Proficiency with Microsoft Office Suite.
Strong documentation, communication, interpersonal, and relationship-management skills.
Attention to detail, sound judgment, and a high standard of ethics and integrity.

Responsibilities

Coordinate operational plans and workflows across assigned functional areas.
Promote a customer-focused culture that meets patient, provider, and organizational needs.
Help maintain compliance with applicable regulatory requirements and BHCC policies.
Support a collaborative work environment through team problem-solving and clear communication of quality expectations.
Monitor expenses, utilization, and budgets; identify and recommend opportunities to improve efficiency.
Identify, assess, and help resolve operational issues, escalating significant risks or decisions as appropriate.
Adjust team plans as service needs, priorities, or operating conditions change.
Track performance measures, evaluate results, and coordinate timely corrective actions.
Support the implementation of operational changes and process improvements.
Work with the executive team to translate organizational priorities into departmental objectives and measurable team plans.
Collaborate with cross-functional partners to align on goals, responsibilities, and performance measures.
Work onsite daily.