Operations Manager - 2nd Shift

ThriftBooks•Dallas, TX

5d•$75,000 - $100,000•Onsite

About The Position

ThriftBooks is hiring an Operations Manager to lead its second-shift operation at a high-volume processing center in the Cockrell Hill area of Dallas, Texas. The role leads approximately 75 or more team members through two department managers and is measured on safety, productivity, shipping execution, quality, labor efficiency, and leadership development. The Operations Manager partners with facility leadership on continuous-improvement initiatives to eliminate waste, improve throughput and quality, and reduce operating costs. The role develops operational leaders, builds an engaged and accountable workforce, and ensures customer orders meet shipping deadlines and quality, productivity, and accuracy expectations. It uses operational data and floor observations to improve staffing, workflow, labor planning, and team performance, while supporting safety, compliance, forklift operations, and warehouse organization. The position also partners with HR, safety, maintenance, and other leaders to resolve issues and support growth; develops future leads and managers; ensures consistent execution of standard work, training, PPE, powered-equipment procedures, and housekeeping; and adjusts labor, priorities, and workflows to meet peak-volume and changing business needs. The regular schedule is Sunday through Thursday, 3:30 p.m. to midnight. The stated salary range is $75,000–$100,000 per year. Applicants must be legally authorized to work in the United States; visa sponsorship is not available. Candidates must be willing to authorize a pre-employment background check.

Requirements

At least 5 years of warehouse, fulfillment, distribution, manufacturing, or similar operations-management experience.
Demonstrated experience leading warehouse teams in a fast-paced, high-volume environment.
Experience developing supervisors, managers, or team leads and holding teams accountable to performance expectations.
Strong knowledge of warehouse safety practices, compliance requirements, and forklift operations.
Experience with labor planning, staffing, hiring, employee discipline, and performance management.
Ability to use productivity and operational metrics to identify issues and improve results.
Strong communication, problem-solving, and decision-making skills.
Ability to maintain a consistent presence on the warehouse floor throughout the shift.
Ability to work the regular second-shift schedule: Sunday–Thursday, 3:30 p.m.–midnight.
Must be legally authorized to work in the United States; employment visa sponsorship is unavailable.
Must be willing to authorize a pre-employment background check.

Nice To Haves

Experience in e-commerce fulfillment or a piece-rate production environment.
Experience improving shipping execution, quality, and workforce stability.
Lean, Six Sigma, or other continuous-improvement experience.
Familiarity with warehouse-management systems and operational reporting tools.

Responsibilities

Lead a second-shift operation of approximately 75 or more team members through two department managers.
Partner with facility leadership to lead continuous-improvement initiatives that eliminate waste, improve throughput and quality, and reduce operating costs.
Directly manage and develop the Production Manager, Fulfillment Manager, and additional operational leadership.
Support hiring, coach employees, manage performance, and build accountability and engagement.
Ensure customer orders meet shipping deadlines while maintaining quality, productivity, and accuracy expectations.
Use data and floor observations to improve staffing, workflow, labor planning, and team performance.
Drive safety, compliance, forklift support, and a clean, organized warehouse environment.
Partner with HR, safety, maintenance, and other leaders to resolve operational issues and support growth.
Identify high-potential employees and create development plans for future leads and managers.
Ensure consistent execution of standard work, training requirements, PPE, powered-equipment procedures, and housekeeping expectations.
Support peak-volume planning and adjust labor, priorities, and workflows as business needs change.
Maintain a consistent presence on the warehouse floor throughout the shift.