Operations Manager

RESA Power•Elm Grove, WI

4d•$125,000 - $140,000

About The Position

The Operations Manager is responsible for running an assigned facility or department, focusing on profitability, efficiency, workforce development, and growth. The role oversees daily operations, resolves local business issues, manages and mentors direct reports, coordinates schedules, supports technical customer work, and maintains customer and vendor relationships. The manager reviews jobs for profitability and quality, prepares reports, collaborates on continuous improvement initiatives, and works with HSE to promote effective safety practices and reduce risk. Work must comply with applicable regulations and company policies. The position is based in Wisconsin, offers relocation to highly qualified candidates, and may require travel up to 50%.

Requirements

Bachelor's degree in a related field or equivalent experience, and a minimum of 8 years of experience.
Knowledge of industry standards such as NETA, NEC, OSHA, and NFPA.
Thorough understanding of heavy industrial, utility, large commercial, and renewable energy sectors, with the ability to troubleshoot complex business issues.
Ability to work safely and adhere to all electrical safety procedures.
Proven leadership and mentoring skills.
Strong written and oral communication skills.
Ability to meet deadlines and handle multiple tasks.
Ability to work with people throughout the organization with a customer-focused approach.
Focus on accuracy and efficiency.
For positions that use a company vehicle, a valid driver's license is required.

Responsibilities

Manage day-to-day operations of the assigned location and/or department.
Resolve local business issues, including customer concerns, employee questions, and facility issues.
Hire and train direct reports; conduct interviews and job reviews; set and review professional development goals.
Mentor and coach technicians, audit performance quality, develop training plans, and ensure staff motivation and productivity.
Recommend promotions, transfers, hiring, or separation of staff members.
Schedule local team work and coordinate schedules for larger jobs with other managers.
Apply industry knowledge to provide technical and practical options to internal and external customers.
Prepare and review quotes, perform job walks as required, review test reports, and audit work for quality.
Cultivate and maintain relationships with internal customers, external customers, and vendors, communicating in a customer-service-oriented manner.
Review jobs to ensure they meet or exceed profitability goals.
Work with the Manager to develop and implement continuous improvement strategic business initiatives.
Prepare reports as assigned.
Work with HSE to develop effective safety records and practices that minimize the Company's exposure to potential risks.
Comply with regulatory law, safety rules, best practices, company policies, and procedures.
Perform other duties as assigned.