Operations Manager

GOLFTEC Intellectual Property LLC•Denver, CO
•$80,000 - $90,000•Onsite

About The Position

The Operations Manager oversees the warehouse and event operations team and manages the physical movement and care of production assets, crew travel, and vendor coordination. The role is based at the company’s headquarters in Englewood, Colorado, with significant travel—more than 100 days per year—to events to lead teams and fulfill contracts. The role provides operational leadership for event installations, including load-in, vendor coordination, troubleshooting, and load-out. It works closely with design, fabrication, and account teams to ensure logistics and execution support creative and client objectives. The Operations Manager also manages freight and transport, warehouse organization and inventory, crew and vendor logistics, operational budgets, and reporting systems. The business follows the competitive golf calendar. February through August is the active season, when extended hours and some weekend and holiday work are expected during load-in and load-out windows. September through January focuses on asset maintenance, repairs, inventory reconciliation, and planning for the next season.

Requirements

  • 2–4 years of experience in logistics, event operations, warehouse management, or supply chain.
  • Strong proficiency with spreadsheets and inventory or asset management systems.
  • Working knowledge of freight, LTL shipping, and DOT documentation requirements.
  • Consistent attention to detail through a demanding season.
  • Effective, direct communication with carriers, vendors, and venue personnel.
  • Valid driver’s license and clean driving record.
  • Ability to lift 50 pounds and work in a warehouse environment.
  • Availability for extended hours during the active season and occasional travel for major installations.

Nice To Haves

  • Event, exhibit, trade show, or touring production logistics experience.
  • CDL, forklift certification, or box truck experience.
  • Spanish language proficiency.
  • Experience with an inventory or ERP system.

Responsibilities

  • Direct and develop the warehouse and event operations team.
  • Lead onsite event crews, including temporary labor.
  • Set expectations for safety, quality, and professionalism across warehouse, event, and office environments.
  • Assist with hiring, onboarding, and seasonal staffing.
  • Lead onsite installation operations, including load-in, vendor coordination, problem resolution, logistics, and load-out.
  • Ensure builds follow approved plans while adapting to real-world constraints and troubleshooting issues.
  • Collaborate with design, fabrication, and account teams on logistics and execution plans.
  • Contribute to process improvements involving inventory systems, load plans, and event activations.
  • Manage operational budgets and track expenditures against program targets.
  • Book and manage carriers, freight, trucking, drayage, and storage across the season schedule.
  • Manage bills of lading, shipment tracking, delivery windows, and delays or exceptions.
  • Develop load plans that account for onsite reassembly sequencing.
  • Maintain accurate records of owned assets, including location, condition, and repair status.
  • Manage warehouse organization, pull lists, crate and case inventory, and outbound staging.
  • Oversee post-event returns, condition reporting, reconciliation, and repair scheduling.
  • Arrange crew travel, including flights, lodging, ground transportation, and per diem distribution.
  • Coordinate equipment rentals and vendors, including temporary structures, power generation, AV, furniture, refrigeration, and site services.
  • Maintain certificates of insurance, DOT compliance documentation, and venue credentialing.
  • Maintain tracking systems so team members can independently determine asset status.
  • Reconcile logistics expenditures against program budgets.

Benefits

  • Up to 50% medical reimbursement.
  • 401(k) matching.
  • FTO.
  • Education allowance.
  • Phone allowance.
  • Wellness allowance.
  • Performance bonus.
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