Operations Manager
About The Position
The Operations Manager is responsible for the overall profitability and safe operation of the designated area. This role implements and executes company policies, procedures, and strategies; oversees facility personnel and contractors; and works with management and sales teams to support customer service, growth, and profitability. The manager develops and manages strategic and operational plans and budgets, reviews financial performance, and ensures customer deliveries and inventory meet customer needs. Work is typically performed in an office setting, with frequent work around equipment, machinery, and vehicles and in dusty, wet, or dirty environments, including exposure to fuel and fuel fumes. The role requires local travel as needed and travel outside the local area approximately 35% of the time. The position supervises all operations-based personnel at the designated facility.
Requirements
- At least five years of experience in operations, manufacturing, logistics, or a related field.
- At least three years of experience in a management role in operations, manufacturing, logistics, or a related field.
- Strong verbal and written communication skills.
- Strong computer skills and ability to learn company systems and processes.
- Adherence to company values and ethical expectations.
- Ability to multitask effectively with strong attention to detail.
- Ability to work independently.
- Strong business acumen.
- Ability to learn, understand, and report on accounting and financial data.
- Ability to sit and stand for extended periods and move around an office and work or customer sites.
- Ability to climb stairs and ladders, kneel, bend, and stoop.
- Ability to lift up to 50 pounds.
Nice To Haves
- At least ten years of experience in operations, manufacturing, logistics, or a related field.
- Bachelor's degree in Business, Supply Chain, Operations, or a related field.
- Experience in transportation, lubricants, fuel, or a related industry.
Responsibilities
- Promote and ensure compliance with company safety standards.
- Oversee the daily activities of area staff and active contractors.
- Ensure the area has sufficient qualified and trained staff to meet customer expectations.
- Communicate company expectations to staff and ensure the team is customer-centered, responsive, and professional.
- Develop, review, and implement the area's strategic plan, operations plan, and operational budgets.
- Monitor and manage operating costs and budgets, and review, approve, and report on the area's financial performance.
- Ensure customer deliveries are made as scheduled and that scheduling meets customer requirements.
- Monitor the market and local business climate, making operational adjustments as needed.
- Oversee inventory management systems and ensure inventory levels meet customer needs.
- Manage equipment and other physical resources, including maintenance, repairs, replacement, and disposal.
- Work with management to support the company's overall growth and profitability goals.
- Develop and maintain relationships with strategic prospects and accounts, prioritizing growth and overall account profitability.
- Assist and support sales team efforts.
- Perform operational tasks as needed to meet customer demands, including inventory checks, pulling orders, and scheduling and dispatching orders.
- Supervise all operations-based personnel at the designated facility.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
