Operations Manager

PLA Family of Companies•Midlothian, TX

12h•$70,000 - $75,000•Onsite

About The Position

The Operations Manager at the Dallas UAC leads the day-to-day operation of a high-volume reverse logistics facility, overseeing the receipt, sorting, disposition, and movement of returned products back into the supply chain. This hands-on leadership role directs 20–50 supervisors and frontline associates, owns disposition accuracy and throughput, and serves as the primary customer contact for value recovery operations. The manager oversees warehouse, production, and pallet operations; develops teams; maintains safety, regulatory, and environmental standards; and manages facility layout, inventory flow, and operational performance. The role also includes P&L or cost-center oversight, cost control, waste reduction, reporting, audits, customer communication, and coordination with regional leadership, HR, and Risk teams. The position is based in a warehouse environment that may involve dust, hot and cold temperatures, and moderate to high noise. Steel-toed boots and other PPE are required.

Requirements

Bachelor’s degree in Business, Operations, Supply Chain, or a related field.
At least 3 years of operations, site, or warehouse management experience.
Demonstrated experience leading and developing teams of 20 or more employees in warehouse, manufacturing, or distribution environments.
Direct experience with P&L or cost-center management.
Proficiency with Microsoft Office, specifically Excel, Outlook, and Word.
Hands-on approach to troubleshooting and implementing operational solutions.
Ability to lift up to 50–100 lbs as business needs require.
Valid driver’s license.

Nice To Haves

Experience working inside or directly supporting a Walmart Distribution Center.
Experience in pallet operations, recycling, 3PL services, or high-volume manufacturing.
Background maintaining high safety standards and regulatory compliance, including OSHA.
Familiarity with high-volume, customer-embedded operations where inventory flow is critical.

Responsibilities

Lead, train, coach, and develop onsite supervisors and frontline employees to meet facility goals.
Provide hands-on leadership to promote a safety-first, high-performance culture through clear expectations and accountability.
Serve as the primary onsite contact for Walmart Distribution Center leadership, supporting customer service and smooth inventory flow.
Oversee daily warehouse, production, and pallet operations, including sorting, repair, and distribution.
Manage facility layout and storage strategies to maximize space, improve material movement, and optimize inventory flow.
Ensure compliance with OSHA regulations, company safety policies, and environmental standards.
Troubleshoot operational, safety, and personnel issues and implement corrective actions.
Partner with Regional Managers and Operations VPs on P&L management, cost control, and waste reduction.
Conduct audits, inventory cycle checks, and compliance reviews to maintain accuracy and audit readiness.
Prepare and analyze operational, financial, and administrative reports to track production metrics and site profitability.
Maintain standards for stacking, labeling, handling, and storage of goods.
Maintain a clean, organized, and professional warehouse environment.
Coordinate the movement of goods between departments and oversee the handling of returns and damaged goods.
Communicate operational updates and service performance expectations to internal and external stakeholders.
Work with HR and Risk teams to administer company policies fairly and consistently.