GC Retail Operations Manager Store 339
About The Position
The Operations Manager leads the team responsible for receiving merchandise, stocking it, moving it to the sales floor, and merchandising it according to planograms, promotions, and company standards. The role works to nurture a culture of integrity, inclusion, musical passion, and respect while supporting the store’s business goals. The Operations Manager partners with the Store Manager and management team on sales, margin, and EBITDA goals; maintains appropriate department staffing; and supports the training and development of operations associates. The position also oversees shipping and receiving, warehouse organization, facility maintenance, loss prevention, safety, inventory and cash management, business reporting, and merchandising and pricing audits. The manager may act as manager in charge to drive sales and is responsible for opening and closing the store, along with other assigned duties. Successful candidates demonstrate delegation, initiative, interpersonal communication, organization, performance management, and technology skills. Pay is $16.80–$25.20 per hour, plus the opportunity to participate in the company bonus program based on company performance.
Requirements
- At least 3 years of relevant work experience in a retail or warehouse setting.
- Valid state driver’s license and automotive insurance.
- Intermediate proficiency with Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
- Ability to work in a loud environment for 5–8 hours.
- Ability to work weekends, holidays, and evenings.
- Ability to lift up to 50 pounds.
Nice To Haves
- Associate degree.
- Understanding of Guitar Center retail systems and processes.
Responsibilities
- Partner with the Store Manager and other members of the management team to achieve EBITDA, sales, and margin goals.
- Ensure appropriate department staffing, including hiring and training operations associates.
- Assist in training operations associates at all levels.
- Handle shipping and receiving of merchandise and other store-related items.
- Organize the warehouse, stock merchandise, and maintain the facility.
- Oversee loss prevention, safety, inventory management, cash management, and business reporting.
- Conduct weekly standardized signage and pricing audits, ensuring merchandise meets planogram standards and conducting POP, SKU, and inventory integrity audits.
- Drive sales by acting as manager in charge when necessary.
- Open and close the store.
- Perform additional duties as assigned.
Benefits
- Gig leave for employee-musicians to take time off to perform and return to their job after touring.
- Medical insurance.
- Dental insurance.
- Vision insurance.
- 401(k) with company match.
- Mental health support.
- Paid sick time.
- Paid holiday time.
- Paid vacation time.
- Employee discount program.
- Tuition reimbursement options.
- Opportunity to participate in the company bonus program based on company performance.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
