GC Retail Operations Manager Store 339

Guitar Center • Roseville, MN

6d

About The Position

Guitar Center’s Operations Manager leads the team responsible for receiving merchandise, stocking it, moving it to the sales floor, and merchandising it according to planograms, promotions, and company standards. The role helps foster a culture of integrity, inclusion, musical passion, and respect while supporting Guitar Center’s mission to nurture lifelong musicians and help people experience the joy of creating music.

The Operations Manager partners with the Store Manager and other members of the management team to achieve EBITDA, sales, and margin goals. The position oversees staffing and training for operations associates and supports store operations including shipping and receiving, warehouse organization, facility maintenance, loss prevention, safety, inventory and cash management, business reporting, and merchandising audits. The manager may act as manager in charge to drive sales and is responsible for opening and closing the store.

The position pays $16.80–$25.20 per hour, plus an opportunity to participate in the company bonus program based on company performance. Guitar Center offers benefits and perks including medical, dental, and vision coverage, a 401(k) with company match, mental health support, paid sick, holiday, and vacation time, an employee discount program, tuition reimbursement options, and gig leave for musician employees.

Requirements

• At least 3 years of relevant work experience in retail or a warehouse setting.
• Valid state driver’s license and automotive insurance.
• Intermediate proficiency with Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
• Ability to work in a loud environment for 5–8 hours.
• Ability to work weekends, holidays, and evenings.
• Ability to lift up to 50 pounds.

Nice To Haves

• Associate degree.
• Understanding of Guitar Center retail systems and processes.

Responsibilities

• Partner with the Store Manager and management team to achieve EBITDA, sales, and margin goals.
• Ensure appropriate staffing levels in the department, including hiring and training operations associates.
• Assist in training operations associates at all levels.
• Ship and receive gear and other store-related items.
• Organize the warehouse and stock merchandise.
• Maintain the facility.
• Manage loss prevention, safety, inventory, cash, and business reporting.
• Conduct weekly standardized signage and pricing audits and ensure merchandise meets planogram standards, including POP, SKU, and inventory integrity audits.
• Drive sales by acting as manager in charge when necessary.
• Open and close the store.
• Perform additional duties as assigned.

Benefits

• Gig leave for musician employees.
• Medical coverage.
• Dental coverage.
• Vision coverage.
• 401(k) with company match.
• Mental health support.
• Paid sick time.
• Paid holidays.
• Paid vacation time.
• Employee discount program.
• Tuition reimbursement options.
• Bonus opportunity through the company bonus program based on company performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed