GC Retail Seasonal Support Store 339

Guitar Center•Roseville, MN

About The Position

Guitar Center’s Seasonal Support serves as the face of the store by greeting customers, identifying their needs, recommending appropriate products, and helping close sales. The role supports the company’s mission of enabling musicians and non-musicians to experience the joy of creating music, while contributing to an inclusive, customer-first environment. Successful candidates provide excellent customer service, take initiative, communicate respectfully with diverse people, and develop product and sales knowledge through Guitar Center’s certification program. They help customers through the sales process, support store readiness and operations, monitor and replenish inventory displays, and build customer relationships for future service needs. Additional duties may be assigned.

Requirements

Willingness to work nights, weekends, and holidays.
Strong orientation toward providing excellent customer service.
High attention to detail.

Nice To Haves

Intermediate knowledge of musical instruments sold at Guitar Center, such as guitars, drums, and technology products.

Responsibilities

Reach sales targets on services.
Demonstrate product and service knowledge to customers.
Assist customers and guide them through the sales process.
Continue learning through onboarding, certification, and continuing education.
Assist with tasks required to keep the store ready to conduct business and serve customers.
Monitor inventory levels and replenish displays as needed.
Build relationships with customers to fulfill future service needs.
Perform additional duties as assigned.

Benefits

Gig leave for musician employees to take time off to perform and return to their job after touring.
Medical benefits.
Dental insurance.
Vision insurance.
401(k) with company match.
Mental health support.
Paid sick time.
Paid holiday time.
Paid vacation time.
Employee discount program.
Tuition reimbursement options.