Operations Manager - Off-Premise Catering

PROOF OF THE PUDDING•Atlanta, GA

6d•$50,000 - $60,000•Onsite

About The Position

Proof of the Pudding is seeking an Operations Manager to lead the Off-Premise Catering team and support the division’s day-to-day operations. Working directly with the General Manager, the Operations Manager oversees pre-event organization, communication across departments, logistics, and event-day operations. The role supports a high volume of events—potentially up to 25 per week—and requires experience in food and beverage management and off-premise catering, including front- and back-of-house event operations and upscale event execution. The position is approximately 60% office work and 40% event attendance. The Operations Manager guides event staff, serves as a point of contact for clients, and ensures events run smoothly and meet the company’s service standards. The role may also involve staff training and development, budgeting and financial planning, and improving processes so tasks and events are completed on time. Travel may be up to 50%.

Requirements

At least 2 years of offsite catering experience and/or food and beverage operations experience.
Knowledge of upscale and VIP service styles, food and beverage catering equipment, and back-of-house operations.
Must live near Atlanta, Georgia, or be willing to relocate there.
Excellent listening and communication skills.
Strong time-management and organizational skills.
Strong customer-service skills and a desire to exceed client needs.
Ability to work independently and as part of a team.
Strong attention to detail and ability to learn and adapt quickly.
Ability to perform physical tasks, including lifting approximately 40 pounds.
Ability to comply with safety standards and personal protective equipment requirements.

Nice To Haves

Experience in food and beverage or banquets, event coordination, or operations management.

Responsibilities

Attend weekly BEO meetings and maintain ongoing communication with the sales, operations, and culinary teams in preparation for events.
Prepare event organization documents, including pull sheets, equipment distribution plans, dry product needs, menu signage, and Event Binders.
Oversee event logistics from loading the truck through event execution, pack-up, and redistribution.
Guide event staff and provide on-site managerial oversight to drivers, captains, servers, event chefs, and operations team members.
Serve as a communication point between Proof of the Pudding and clients, and nurture client relationships.
Coach event teams in creating buffet and beverage displays that meet Proof of the Pudding’s standards and the client’s vision.
Oversee linen returns, ensure linens are properly bagged, and facilitate pickup.
Assist with training programs for new hourly hires.
Support staff morale and a culture aligned with company values, mission, and purpose.
Help oversee day-to-day operations of the off-premise division and ensure events run smoothly.
Support staff training and development, budgeting and financial planning, and process improvements.
Perform other related duties as required.