Operations Manager

The Blue Collar Recruiter of Philadelphia • New York, NY

7d • $70,000 - $100,000

About The Position

An established, family-owned commercial boiler services company with more than 80 years of success is seeking an Operations Manager due to continued growth. The Operations Manager will oversee day-to-day operations, coordinate field and office activities, and help ensure projects and service work are completed safely, efficiently, and on schedule. This is a hands-on role for an operations professional familiar with service trades who enjoys managing people, solving problems, coordinating manpower, and keeping customers informed.

Requirements

• At least 5 years of operations, management, or supervisory experience within mechanical contracting, plumbing, HVAC, industrial services, facilities, or a related skilled-trades environment; alternatively, strong plumbing or mechanical experience combined with property management, facilities oversight, and staff management experience.
• Experience coordinating field technicians, service calls, projects, or maintenance operations.
• Strong organizational and problem-solving skills.
• Excellent communication and customer service skills.
• Comfort working directly with customers, technicians, vendors, and management.
• Familiarity with work order, scheduling, and job management software.
• Proficiency with Microsoft Office.

Nice To Haves

• Commercial boiler experience.
• Working knowledge of mechanical systems, boilers, plumbing, HVAC, or related equipment.

Responsibilities

• Manage day-to-day field and office operations.
• Schedule and coordinate service calls, repairs, maintenance, and projects.
• Coordinate technicians, manpower, materials, and equipment.
• Monitor job schedules, budgets, productivity, and project timelines.
• Support job costing, work orders, invoicing, and documentation.
• Communicate with commercial and industrial customers regarding job status and scheduling.
• Troubleshoot operational and field issues to minimize delays and downtime.
• Assist with purchasing materials, parts, tools, and equipment.
• Oversee fleet and facility operations.
• Maintain compliance with OSHA requirements, company safety standards, and applicable industry codes.
• Work closely with technicians, office staff, customers, vendors, and company leadership.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• 401(k) with company match
• Defined Benefit Pension Plan
• Paid vacation
• Sick time
• Paid holidays
• Ongoing training and professional development
• Stable, long-term opportunity with an established company

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed