Operations Manager

Menzies Aviation•Sacramento, CA

14d

About The Position

The Operations Manager supervises Fuel Farm Operations and assists with operational duties as needed, including incoming pipeline operations, storage tank operations, quality control, and inspections of facilities and fuel systems. As the senior operations team member, this person also assists and fills in for the General Manager when required. The role ensures product meets or exceeds quality standards, work is completed in a timely manner, and a professional image is projected for Menzies Aviation and SMF FUEL COMPANY. The Operations Manager supports high-quality customer service and operational continuity while ensuring compliance with airline, governmental, environmental, safety, security, and company requirements. The role includes coordinating shift coverage, training and mentoring employees, participating in audits and projects, monitoring fuel quality and system conditions, managing hazardous materials and waste, and maintaining inspection documentation. Work is frequently outdoors and may involve all weather conditions, above-ground storage tanks, and physical tasks such as lifting, bending, and kneeling. The employee must be flexible to work variable shifts, including weekends and holidays.

Requirements

Must be at least 18 years of age.
Must possess and maintain a valid U.S. driver’s license.
Must maintain a complete set of assigned hand tools for maintenance tasks.
Must pass pre-employment testing, including a physical, color vision test, audio test, and drug test.
Must be able to proficiently read, write, and speak English.
Must have good communication skills and problem-solving abilities.
Must be able to lift and move valves weighing up to 70 pounds and move continuously; work involves bending, kneeling, lifting, and shoulder movement.
Must not be afraid of heights and must be physically capable of performing tasks on above-ground storage tanks.
Must be able to perform basic math calculations.
Must be available and flexible to work variable shifts, including weekends and holidays.
Must comply with local airport, FAA, and/or U.S. Customs safety, security, and identification requirements and pass a thorough security background check.
Must be comfortable working outdoors frequently and in all weather conditions.
Must have working knowledge of fuel systems sufficient to troubleshoot assignments for safe and efficient completion of work orders.
High school graduate or equivalent experience.
Experience and understanding of industrial process controls, communication, and automation, particularly those commonly used in the petroleum industry.
Ability to learn quickly.
Ability to understand and carry out oral and written instructions and request clarification when needed.
Strong interpersonal skills.
Ability to work as part of a team.
Ability to build relationships.

Responsibilities

Supervise Fuel Farm Operations and assist with incoming pipeline, storage tank, quality control, and facility and fuel-system inspection duties as needed.
Assist and fill in for the General Manager when required.
Ensure work meets or exceeds product quality standards, is completed in a timely manner, and supports efficient operations and a professional image.
Provide high-quality customer service in accordance with established airline and governmental regulations.
Coordinate shift coverage to maintain operational continuity.
Conduct on-the-job training for new employees, guide and mentor the team, and escalate personnel issues to the General Manager in a timely manner.
Identify high-potential employees and assist with training them for greater roles in the organization.
Prepare for and participate in audits conducted by airlines and regulatory agencies.
Understand and remedy abnormal fuel-system alarm conditions, coordinating with upstream shippers and airside hydrant system operations.
Comply with environmental requirements, including storm-water handling and discharge procedures.
Participate in project planning, assess operational impacts, identify potential issues, and escalate them appropriately to the General Manager.
Monitor product quality, identify potential quality-control issues in advance, and coordinate with upstream shippers to minimize downtime.
Manage hazardous materials and hazardous waste, including jet fuel and fuel-contaminated debris, and respond appropriately to emergencies.
Assist with oversight of compliance with regulatory, airline, and MA requirements.
Build strong relationships with the airport, upstream shippers, and teammates.
As needed, participate in interviewing, hiring, training, performance appraisal, employee recognition and discipline, complaint handling, and problem resolution; escalate issues to the General Manager in a timely fashion.
Ensure required daily, weekly, and monthly inspections and checks are completed in accordance with ATA Specification 103 and local instructions, and maintain audit-ready records.
Assist with special projects and career development, and attend training seminars as required by the General Manager.
Follow local, state, and federal safety policies and company rules and regulations.
Take reasonable care of personal and others’ health, safety, and wellbeing at work and follow provided information, training, and workplace safety procedures.
Perform other duties as assigned.