Operations Manager (Full-Time)

The Buckle, Inc.•Lima, OH

21h•$18 - $20•Onsite

About The Position

The Operations Manager is responsible for supporting Buckle’s mission to create the most enjoyable shopping experience possible for Guests and overseeing operational tasks assigned by store management. Depending on business needs and store volume, the Operations Manager may also perform Freight Coordinator and Visual Merchandiser duties. The role has no supervisory responsibilities and requires no prior experience or training. Applicants must be at least 18 years old. The position involves checking merchandise and shipment documentation, processing freight and transfers, preparing merchandise for the sales floor, shipping packages, maintaining supplies and paperwork, organizing the work area, and supporting store security and customer service. The role is based in a retail store setting with usually moderate noise. Work schedules may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, depending on store and business needs.

Requirements

Must be at least 18 years of age.
Must be able to work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs.
Must be able to perform the essential duties satisfactorily; reasonable accommodations may be made for individuals with disabilities.
Must be able to stand, walk, use hands to finger, handle, or feel, reach with hands and arms, climb or balance and jump, stoop, kneel, crouch, or crawl, and talk or hear regularly; sitting is occasionally required.
Must have the physical ability to lift and maneuver 50 pounds throughout the store and backroom.
Must have close, distance, color, and peripheral vision, depth perception, and the ability to adjust focus.
No prior experience or training is required.

Responsibilities

Compare merchandise invoices with items received and verify that shipments are correct.
Send alterations, layaways, and special orders to Guests via FedEx.
Check freight packing slips and transfer slips for accuracy.
Verify transfers have been processed through the register and that shipped items match the transfer documentation.
Fold items and pack them in appropriately sized boxes to ensure proper product presentation when shipped to Guests or other stores.
Remove pins and plastic from incoming merchandise.
Place Sensormatic tags on garments in designated locations.
Hang and fold merchandise for the sales floor and steam it when necessary.
Assist with sales-floor projects as needed.
Develop and maintain knowledge of Point of Sale (POS) software.
Receive freight boxes and store transfers through the register.
Send shipment discrepancies through store mail and file non-errors for 30 days.
Maintain shipment-related paperwork.
Recognize security risks and theft and know how to prevent or handle these situations.
Create FedEx labels and sort packages by required transit time, including expedited or regular ground shipping.
Send recalls and Return to Vendor (RTV) items weekly.
Keep supplies, including boxes, transfer bags, printer paper, hangers, and sensors, stocked and organized.
Organize fixtures and shelving and help maintain a neat, clean, and organized work area.
Maintain daily work files in order.
Report policy violations to the Store Manager, District Manager, and/or Human Resources in a timely and confidential manner.
Provide feedback to the Store Manager, Assistant Manager, and Floor Leaders about merchandise-handling concerns.
Understand and apply Buckle’s Code of Ethics, policies, procedures, and handbooks.
Perform duties with a high level of customer service and contribute to a positive team spirit.
Complete special projects and other duties as assigned.

Benefits

Medical coverage with a choice of two comprehensive plans, 100% coverage for preventive care, and access to virtual care.
Dental and vision insurance.
24/7 virtual care for general, behavioral, and dermatology consultations.
Employee Assistance Program with confidential counseling, wellness coaching, and self-care tools.
401(k) with traditional and Roth options and discretionary company matching contributions for qualifying teammates.
Health Savings Account and Flexible Spending Accounts; Buckle contributes to the HSA for teammates enrolled in the high-deductible medical plan.
Eligible teammates may earn performance-based incentive bonuses.
40% discount on Buckle products and 25% off Buckle gift cards.
Vacation time earned on a progressive schedule based on role and years of service, starting at 80 or 120 hours depending on employment status and prorated for the first partial year.
40 hours of sick time per year, or more where required by law, prorated for the first partial year; up to 80 hours may be carried over, with a maximum of 80 hours per year including carryover.
One floating holiday and up to three days of bereavement leave.
Salaried teammates receive one paid volunteer day.
Company-paid basic life and AD&D insurance, with options for teammate-paid supplemental life and short- and long-term disability plans.
Paid and unpaid leave of absence for qualifying situations; eligible salaried teammates may receive medical leave pay, which can be used as paid parental leave for qualifying teammates.
Optional accident, critical illness, and hospital indemnity coverage.
Legal services, identity theft protection, and pet insurance for eligible teammates.