Operations Manager (Full-Time)

The Buckle, Inc.•Southaven, MS
•$16 - $25•Onsite

About The Position

The Operations Manager is responsible for fulfilling Buckle’s mission to create the most enjoyable shopping experience possible for Guests and overseeing operational tasks assigned by store management. Based on business needs or store volume, the role may also perform the duties of the Freight Coordinator and Visual Merchandiser. The position has no supervisory responsibilities. The work includes supporting merchandise shipments, transfers, visual presentation, store organization, and security. The Operations Manager works in a retail store setting and must be able to meet the physical demands of the role, including lifting and maneuvering up to 50 pounds throughout the store and backroom. The schedule may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, depending on store and business needs.

Requirements

  • Must be at least 18 years old.
  • Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs.
  • Ability to lift and maneuver 50 pounds throughout the store and backroom.
  • Ability to perform the physical functions of the job, including standing, walking, handling items, reaching, climbing or balancing and jumping, stooping, kneeling, crouching or crawling, and talking or hearing.
  • Ability to use the required vision abilities, including close, distance, color, peripheral, and depth perception, and adjust focus.
  • No prior experience or training required.

Responsibilities

  • Compare and verify merchandise invoices against received items and check freight and transfer paperwork for accuracy.
  • Send alterations, layaways, and special orders to Guests via FedEx; prepare packages with appropriate folding and packaging.
  • Verify transfers have been processed through the register and that shipped items match transfer records.
  • Prepare merchandise for the sales floor by removing pins and plastic, applying Sensormatic tags, hanging or folding items, and steaming when necessary.
  • Assist with sales-floor projects as needed.
  • Receive freight boxes and store transfers through the register; report shipment discrepancies and file non-error paperwork for 30 days.
  • Maintain shipment-related paperwork and daily work files.
  • Create FedEx labels and sort packages by required transit time.
  • Send recalls and Return to Vendors (RTVs) weekly.
  • Keep supplies stocked and organized, and organize fixtures and shelving.
  • Maintain a neat, clean, and organized work area.
  • Watch for security risks and theft and know how to prevent or handle these situations.
  • Communicate policy violations to the Store Manager, District Manager, and/or Human Resources in a timely and confidential manner.
  • Provide feedback to the Store Manager, Assistant Manager, and Floor Leaders about merchandise-handling concerns.
  • Develop and maintain knowledge of Point of Sale (POS) software and follow Buckle’s Code of Ethics, policies, procedures, and handbooks.
  • Deliver customer service consistent with Buckle’s mission and contribute to a positive team spirit.
  • Complete special projects and other duties as assigned.

Benefits

  • Medical coverage with a choice of two plans, preventive care covered at 100%, and virtual care access.
  • Dental and vision insurance.
  • 24/7 virtual care for general, behavioral, and dermatology consultations.
  • Employee Assistance Program with confidential counseling, wellness coaching, and self-care tools.
  • 401(k) with traditional and Roth options and discretionary company matching for qualifying teammates.
  • Health Savings Account and Flexible Spending Accounts; Buckle contributes to an HSA for teammates enrolled in the high-deductible medical plan.
  • Performance bonuses for eligible teammates.
  • 40% discount on Buckle products and 25% discount on Buckle gift cards.
  • Vacation time, sick time, one floating holiday, and up to three days of bereavement leave, subject to the described eligibility and accrual terms.
  • Company-paid basic life and AD&D insurance, with options for supplemental life and short- and long-term disability plans.
  • Paid and unpaid leave of absence for qualifying situations; eligible salaried teammates may receive medical leave pay that can be used as paid parental leave.
  • Optional accident, critical illness, and hospital indemnity coverage.
  • Legal services, identity theft protection, and pet insurance for eligible teammates.
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