Operations Manager (Full-Time)

Buckle•Southaven, MS

3d•Onsite

About The Position

The Operations Manager supports Buckle’s mission to create the most enjoyable shopping experience possible for Guests and oversees operational tasks assigned by store management. Depending on business needs and store volume, the Operations Manager may also perform Freight Coordinator and Visual Merchandiser duties. The role has no supervisory responsibilities and requires no prior experience or training. Applicants must be at least 18 years old. The position involves processing and verifying merchandise shipments and transfers, preparing packages for shipment, handling visual merchandise tasks, maintaining supplies and work areas, and following store policies and security procedures. The teammate works in a retail store setting with a usually moderate noise level and must be able to meet the role’s physical demands.

Requirements

Must be at least 18 years of age.
Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs.
Ability to perform the stated physical demands, including lifting and maneuvering 50 pounds throughout the store and backroom.

Responsibilities

Compare and verify merchandise invoices against received items to confirm shipment accuracy.
Send alterations, layaways, and special orders to Guests via FedEx.
Check freight packing slips and transfer slips for accuracy.
Verify that transfers have been processed through the register and that items match what is being shipped.
Fold and pack items in appropriately sized boxes for presentation when shipped to Guests or other stores.
Remove pins and plastic from shipped merchandise, place Sensormatic tags on garments in designated locations, and hang or fold merchandise for the sales floor; steam items when necessary.
Assist with sales-floor projects as needed.
Work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs.
Develop and maintain knowledge of Point of Sale (POS) software.
Receive freight boxes and store transfers through the register.
Report discrepancies through store mail and file non-errors for 30 days.
Maintain shipment-related paperwork.
Recognize security risks and theft and know how to prevent or handle these situations.
Create FedEx labels for outgoing packages and sort packages by required transit time.
Send recalls and Return to Vendors (RTVs) weekly.
Keep supplies stocked and organized, including boxes, transfer bags, printer paper, hangers, and sensors.
Organize fixtures and shelving and maintain a neat, clean, and organized work area.
Keep daily work filed and in order.
Communicate policy violations to the Store Manager, District Manager, and/or Human Resources in a timely and confidential manner.
Provide feedback to the Store Manager, Assistant Manager, and Floor Leaders about merchandise-handling concerns.
Understand and apply Buckle’s Code of Ethics, policies, procedures, and handbooks.
Fulfill the company mission by performing duties with a high level of customer service and contributing to a positive team spirit.
Complete special projects and other assigned duties.

Benefits

Medical coverage with a choice of two comprehensive plans; preventive care is covered at 100%, and plans include virtual care.
Dental and vision insurance.
24/7 virtual access to general, behavioral, and dermatology consultations.
Employee Assistance Program offering confidential counseling, wellness coaching, and self-care tools.
401(k) with traditional and Roth options and discretionary company matching for qualifying teammates.
Health Savings Account and Flexible Spending Accounts; Buckle contributes to the HSA for teammates enrolled in the high-deductible medical plan.
Eligible teammates may earn performance-based incentive bonuses.
40% discount on Buckle products and 25% discount on Buckle gift cards.
Vacation time earned on a progressive schedule, starting at 80 or 120 hours depending on employment status and prorated for the first partial year.
40 hours of sick time per year, or more where required by law, prorated for the first partial year; up to 80 hours may be carried over, with a maximum of 80 hours per year including carryover.
One floating holiday and up to three days of bereavement leave.
Salaried teammates receive one paid volunteer day.
Company-paid basic life and AD&D insurance, with optional teammate-paid supplemental life and short- and long-term disability plans.
Paid and unpaid leave of absence support for qualifying situations.
Eligible salaried teammates may receive medical leave pay, which can be used as paid parental leave for qualifying teammates.
Optional accident, critical illness, and hospital indemnity coverage.
Legal services, identity theft protection, and pet insurance are available to eligible teammates.