Operations Manager
About The Position
Altitude Aerospace delivers engineering and certification solutions for commercial and VIP aircraft programs worldwide. With FAA DER, EASA DOA, and TCCA DAO approvals, we support customers from concept through certification and in-service. Our 150+ person team across the US, Canada, and France works on programs for major OEMs and completion centers globally. This role keeps operations running smoothly across programs, contracts, and internal systems. It ensures that customer promises align with internal tracking, improves information flow between teams, and strengthens business processes. This role reports to the CEO and collaborates closely with PMO, Engineering, HR, and Procurement.
Requirements
- Bachelor's degree in Business or a related field, or equivalent experience.
- 4+ years of experience in operations, program coordination, or contract administration.
- Ability to read and interpret contracts and POs.
- Strong organization and follow through.
- Clear communication across teams and with customers.
- Comfort building structure and process in a growing company.
- Proficiency with SharePoint, Excel, and Teams.
Nice To Haves
- Aerospace or project-based engineering environment experience.
Responsibilities
- Track program status, hours, and risks with PMO.
- Review POs against contracts; flag and resolve mismatches with customers.
- Keep contract documentation and change tracking current.
- Help resolve customer issues related to delivery or documentation.
- Improve how we use SharePoint, Monday.com, Teams, and other tools.
- Support rollout of new systems (payroll vendor, HR tools, document management).
- Standardize processes as the company grows.
- Make sure the right people get the information they need on time.
- Give the CEO clear operational updates and flag risks early.
- Keep timekeeping and documentation consistent.
- Coordinate across PMO, Engineering, HR, and Procurement.
- Oversee billing accuracy and project profitability, and make sure bill rates and margins are correct.
- Coordinate with the bookkeeper on AP/AR: review and flag issues, while the bookkeeper handles transactions.
Benefits
- 100% employer-paid medical, dental, and vision insurance
- SIMPLE IRA retirement plan
- paid vacation and PTO
- 8 paid holidays
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
