Operations Manager (Non-Complex)

Walmart•Warner Robins, GA

2d•Onsite

About The Position

The Operations Manager (Non-Complex) oversees operational execution and associate development in an assigned area of a Walmart facility. The role supports the store manager in achieving sales and profit goals, controlling expenses, reviewing financial performance, and correcting deficiencies. It also promotes community outreach, customer service, safety, asset protection, quality assurance, and compliance with company policies and procedures. The position supervises hourly associates through hiring, training, mentoring, assigning duties, evaluating performance, recognizing contributions, and setting clear expectations. The manager coordinates activities with stakeholders, supports business initiatives, measures progress, identifies improvement opportunities, and promotes continuous learning. The role is expected to model Walmart’s values, foster a culture of belonging, act with integrity, serve customers and members, and strive for excellence.

Requirements

At least 2 years of college; or 1 year of retail experience and 1 year of supervisory experience; or 2 years of general work experience and 1 year of supervisory experience.

Nice To Haves

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
General work experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.

Responsibilities

Initiate and participate in community outreach, build relationships with community stakeholders, represent the company to external organizations, and promote company programs, events, and sustainability efforts.
Ensure compliance with company policies and procedures, including accountability for hourly associates, asset protection, safety controls, quality assurance, and operational reviews.
Develop and implement action plans to address operational, safety, financial, and customer-service deficiencies.
Hire, train, mentor, assign duties to, evaluate, and recognize associates; communicate expectations and provide feedback to support performance and development.
Promote a workplace culture of belonging and support associate engagement and growth.
Model customer service standards and the One Best Way service model, resolve customer needs and complaints, and lead process improvements that enhance the customer experience.
Assist the store manager in achieving sales and profit goals by reviewing profit-and-loss statements, controlling expenses, and supporting budget forecasting.
Coordinate and oversee job-related activities and assignments, maintain stakeholder relationships, communicate goals, measure progress, and address improvement opportunities.
Implement action plans and provide guidance to ensure company policies, mission, values, ethics, and business practices are followed.
Model Walmart’s values by acting with integrity, using data and analysis in decision-making, considering customer and community needs, encouraging learning, and driving continuous improvement.

Benefits

Medical, vision, and dental coverage.
401(k), stock purchase plan, and company-paid life insurance.
Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Live Better U education benefit, with tuition, books, and fees paid for eligible programs.
Performance-based bonus awards and annual or quarterly performance bonuses.
Additional pay may include a regional pay zone, complex-structure compensation, and applicable state pay differential.