Complex Operations Associate

RBC•Seattle, WA
•$44,000 - $66,000•Onsite

About The Position

Join RBC Wealth Management as a Complex Operations Associate and help complex branch offices run efficiently. The role handles cashiering duties, ensures the accuracy of client transactions, and interacts with employees throughout the branches within the complex. RBC offers training, development, and learning resources to support career growth. The position performs general office responsibilities and supports accurate, compliant processing of checks, securities, syndicate tickets, and trade corrections.

Requirements

  • At least 1 year of general office experience.
  • Excellent computer skills, including Microsoft Office.
  • Strong interpersonal, organizational, verbal communication, and written communication skills.
  • Attention to detail.
  • Ability to manage multiple demands and competing priorities and work effectively in a fast-paced environment.

Nice To Haves

  • Associate’s or Bachelor’s degree, or job-related experience.
  • Prior financial services experience.
  • Series 7 and 66, or Series 63 and 65.
  • Advanced math skills.

Responsibilities

  • Record checks, securities, and coupons received from clients accurately and ensure they are credited to the proper accounts.
  • Transmit all checks received for deposit to Minneapolis daily.
  • Promptly and accurately notify the respective Financial Advisor and/or Client Associate of all checks received.
  • Enter syndicate tickets promptly and ensure they are completed properly, with required documentation on file and management approvals.
  • Facilitate timely correction of trade-related errors by following processes for cancelling and rebilling trades in compliance with RBC regulatory policies and procedures.
  • Perform general office duties, including opening and distributing mail, stamping outgoing mail, and maintaining correspondence as required by RBC.

Benefits

  • Competitive compensation.
  • Flexible benefits.
  • 401(k) program with company-matching contributions.
  • Health, dental, vision, life, and disability insurance.
  • Paid time off.
  • Coaching and management opportunities to support development.
  • Opportunities to make a difference and have a lasting impact.
  • Work in a dynamic, collaborative, progressive, and high-performing team.
  • Opportunities to do challenging work and build close relationships with clients.
  • Potential to earn additional compensation through RBC’s discretionary variable compensation program, subject to business and individual performance.
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