OPERATIONS MANAGER (EVS) - Phoenixville, PA

Compass Group•Schuylkill Township, PA

About The Position

Crothall Healthcare is hiring an Operations Manager to assist in directing and overseeing the department’s support-services operations. The role coordinates frontline associates and serves as a liaison between administration and unit departments to provide the highest possible level of service. The position also supervises housekeeping staff and coordinates outside services, including pest control, window cleaning, medical and solid waste, document destruction, and recycling.

Requirements

  • Four years of support services, military, housekeeping, and/or facilities maintenance experience.
  • At least one year of supervisory experience in a support-services-related field with high customer/client contact.
  • Ability to communicate effectively in writing and oral presentations.
  • Ability to multitask and establish priorities.
  • Ability to maintain organization in a changing and stressful environment.
  • Initiative, responsibility, flexibility, and leadership.
  • Thorough knowledge of contract administration and office procedures.
  • Proficient computer skills and knowledge of Microsoft Office products, including Word, Excel, PowerPoint, Outlook, and the internet.

Nice To Haves

  • Bachelor’s degree preferred.

Responsibilities

  • Establish and annually review standards and work procedures for all staff.
  • Plan work and staffing schedules and areas of work to ensure adequate services are rendered.
  • Assist with interviewing, hiring, and training new associates.
  • Orient, develop, and supervise supervisory and housekeeping staff.
  • Conduct regular inspections and make recommendations to the facility.
  • Prepare monthly reports on goals, accomplishments, and future plans.
  • Provide staff education and continuous training.
  • Communicate with staff, administration, and other departments.
  • Coordinate outside services, including pest control, window cleaning, medical and solid waste, document destruction, and recycling.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability insurance
  • Retirement plan
  • Flexible time off
  • Holiday time off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
  • Paid Parental Leave
  • Personal Leave
  • Potential eligibility for paid and/or unpaid time off in accordance with applicable law
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