Operations Manager - Transportation

GardaWorld • Orlando, FL

1d • Onsite

About The Position

The Operations Manager oversees site functions and activities to meet operational goals, participates in budget and goal planning, and works to provide high-quality, cost-effective service. The role monitors quality, productivity, and expenses; manages employee hiring, training, coaching, and performance; and ensures operational work and required documentation are accurate and timely. The position requires prior operations management experience, P&L management experience, and the ability to prepare and analyze financial reports. Candidates should have strong leadership and communication skills and be able to work with personnel at all levels. The role is based in Orlando, Florida, and is security sensitive. It may require maintaining a commercial driver's license, a satisfactory driving record, and weapons permits or licenses, and carrying weapons while performing essential job functions.

Requirements

• A minimum of 3–5 years of operations management experience.
• P&L management experience and the ability to prepare and analyze key financial data reports.
• A bachelor's degree in Business Management or a comparable combination of education and work experience.
• Good working knowledge of Microsoft Office for Windows, including Outlook, Word, Excel, PowerPoint, and Access.
• Excellent written and verbal communication skills and strong interpersonal skills, with the ability to adjust to all levels of personnel.
• Excellent leadership experience.
• Ability to multitask, stay organized, set priorities, and meet deadlines.
• Familiarity with applicable work rules and labor agreements, company employee and safety handbooks, Federal Motor Carrier Safety Regulations, and other required documents.
• May be required to obtain and maintain a valid Commercial Driver's License with no air-brake restrictions when applicable to branches with vehicles over 26,001 lbs.
• May be required to maintain a valid driver's license with a satisfactory driving record.
• May be required to obtain and maintain weapons permits and licenses and carry weapons while performing essential job functions.

Nice To Haves

• Thorough understanding of DOT guidelines.
• Strong knowledge of armored operations, currency processing, and bank operations.

Responsibilities

• Manage site functions and activities to meet specific goals.
• Participate in site budget and goal planning.
• Monitor quality reports, productivity measurements, and expense analyses to ensure high-quality, cost-effective service.
• Support high quality standards.
• Interview, process, and train employees.
• Reward, coach, counsel, and discipline employees.
• Conduct regular staff meetings to obtain feedback on important issues and departmental concerns.
• Develop a cross-training matrix that provides adequate backup for all positions.
• Conduct weekly audits of functional activities to ensure high quality standards.
• Review departmental reports to confirm daily work is accurate and meets contractual obligations.
• Ensure payroll, incentives, workers' compensation, and accident reports are completed accurately and on time.
• Learn the Money Manager System and maintain proficiency in coin room tasks and procedures.
• Report serious operational problems to senior management.
• Communicate operational problems that might compromise customer service to the Client Services group.
• Analyze system problems and liaise with ATSIIS Support to resolve issues in a timely manner.
• Attend training courses that may be required to improve job performance.

Benefits

• 401(k)
• Health insurance, including medical, dental, and vision
• PTO
• Exclusive employee perks, including cell plans, auto service, and finance and legal services
• Bonus eligibility

What This Job Offers

• Job Type: Full-time
• Career Level: Manager