Operations Manager - Transportation

GardaWorld Cash • Orlando, FL

1d

About The Position

GardaWorld is hiring an Operations Manager in Orlando, Florida, to oversee site functions and help meet operational goals. The role requires prior cash logistics experience, P&L management experience, the ability to prepare and analyze financial reports, and strong leadership and communication skills. A thorough understanding of Department of Transportation (DOT) guidelines is preferred.

The Operations Manager plans site budgets and goals, monitors quality, productivity, and expenses, and promotes high service standards. The role also oversees employee hiring, training, performance management, cross-training, and staff communication. The manager reviews departmental reports and audits, ensures payroll and related reports are completed accurately and on time, and escalates operational issues to senior management or the relevant support teams.

The position requires a bachelor's degree in Business Management or a comparable combination of education and work experience, along with at least 3–5 years of operations management experience. A valid commercial driver's license may be required at applicable branches, and the role may require weapons permits and carrying weapons while performing essential duties.

Requirements

• A minimum of 3–5 years of operations management experience.
• Prior cash logistics experience.
• P&L management experience and the ability to prepare and analyze key financial data reports.
• A bachelor's degree in Business Management or a comparable combination of education and work experience.
• Working knowledge of Microsoft Office for Windows, including Outlook, Word, Excel, PowerPoint, and Access.
• Excellent communication and interpersonal skills, with the ability to adjust to personnel at all levels.
• Ability to multitask, stay organized, set priorities, and meet deadlines.
• Familiarity with applicable work rules and labor agreements, company employee and safety handbooks, Federal Motor Carrier Safety Regulations, and other required documents.
• May be required to hold and maintain a valid commercial driver's license with no air-brake restrictions at branches with vehicles over 26,001 pounds, and maintain a valid driver's license with a satisfactory driving record.
• May be required to obtain and maintain weapons permits and licenses and carry weapons while performing essential job functions.

Nice To Haves

• A thorough understanding of DOT guidelines.
• Strong knowledge of armored operations, currency processing, and bank operations.

Responsibilities

• Manage site functions and activities to meet specific goals.
• Participate in site budget and goal planning.
• Monitor quality reports, productivity measurements, and expense analyses to ensure high-quality, cost-effective service.
• Interview, process, and train employees.
• Reward, coach, counsel, and discipline employees.
• Conduct regular staff meetings to gather feedback on important issues and departmental concerns.
• Develop a cross-training matrix that provides adequate backup for all positions.
• Conduct weekly audits of functional activities to ensure quality standards are met.
• Review departmental reports to confirm daily work is processed accurately and in accordance with contractual obligations.
• Ensure payroll, incentives, workers' compensation, and accident reports are completed accurately and on time.
• Learn and use the Money Manager System and maintain proficiency in coin room tasks and procedures.
• Report serious operational problems to senior management and communicate issues that may compromise customer service to the Client Services group.
• Analyze system problems and liaise with ATSIIS Support to resolve them promptly.
• Attend training courses that may be required to improve job performance.

Benefits

• 401(k)
• Health insurance, including medical, dental, and vision coverage
• PTO
• Employee perks, including cell plans, auto service, and financial and legal services
• Bonus eligibility

What This Job Offers

• Job Type: Full-time
• Career Level: Manager