Operations Manager

Arium Networks•Orlando, FL
•$94,600 - $130,100•Hybrid

About The Position

The Operations Manager plans, coordinates, and executes indoor and outdoor wireless network infrastructure projects, including Distributed Antenna Systems (DAS), small cell networks, and Wi-Fi deployments. The role oversees implementation from initial planning, estimating, and permitting through construction, activation, and closeout, ensuring projects meet safety, schedule, budget, customer, venue, and company requirements. The Operations Manager is a primary interface with venue owners, landlords, carriers, and other stakeholders. Responsibilities include obtaining landlord approvals, managing construction, budgets, schedules, and vendor performance, and coordinating cross-functional teams. The position may supervise one to three employees and requires strong leadership, organization, communication, and problem-solving skills to manage multiple concurrent projects. The position follows a hybrid schedule: work from home on Fridays and Mondays and in the office Tuesday through Thursday. It includes field work and regional travel, potentially up to 80% of the time and including overnight trips. Compensation is $94,600–$130,100 annually. Depending on the position offered, compensation may also include a discretionary annual cash bonus or commissions and equity incentives.

Requirements

  • Bachelor’s degree or equivalent work experience.
  • Experience managing wireless telecommunications infrastructure projects, including DAS, small cell, Wi-Fi, or related network deployments.
  • Strong understanding of construction management, permitting processes, vendor management, and project controls.
  • Ability to manage relationships with carriers, venue operators, landlords, and executive stakeholders.
  • Excellent verbal and written communication, presentation, and interpersonal skills.
  • Experience managing project budgets, schedules, forecasts, and contractor performance.
  • Strong organizational skills and ability to prioritize and execute multiple complex projects concurrently.
  • Experience leading cross-functional teams and driving accountability without direct authority.
  • Leadership experience, including management of direct reports and external vendors.
  • Proficiency with project management tools and Microsoft Office applications.
  • Ability to travel as required for project planning, construction, and customer meetings.
  • Ability to work in the field with exposure to RF emissions, construction materials, noise, and waste.
  • Ability to lift, stoop, stand for extended periods, get in and out of equipment, and climb ladders in adverse weather and heat.
  • Ability to travel within the region, potentially up to 80% of the time, including overnight trips.

Nice To Haves

  • Project Management Professional (PMP) certification.
  • Strong knowledge of RF engineering principles and wireless network design.

Responsibilities

  • Lead planning, permitting, construction, and deployment of DAS, small cell, and Wi-Fi wireless infrastructure projects.
  • Manage project schedules, budgets, forecasts, and financial performance.
  • Coordinate and obtain venue, landlord, and stakeholder approvals for construction plans and deployment activities.
  • Represent the company with venue and carrier partners, maintaining professional relationships and customer satisfaction.
  • Direct contractors, consultants, and service providers to ensure quality, safety, and schedule compliance.
  • Collaborate with RF Engineering, Procurement, Permitting, Project Delivery, Construction, and Network Operations teams.
  • Identify project risks, develop mitigation plans, and resolve issues affecting schedule, budget, or quality.
  • Report project status, milestones, financials, and key performance indicators to leadership and customers.
  • Ensure compliance with building codes, permitting requirements, landlord standards, company standards, and carrier specifications.
  • Manage and develop direct reports while fostering accountability, collaboration, and continuous improvement.
  • Manage multiple projects simultaneously and maintain accurate project documentation throughout the project lifecycle.

Benefits

  • Comprehensive healthcare plans with highly subsidized company premiums.
  • Annual company contribution to a Health Savings Account under the base plan for employees and dependents.
  • 401(k) plan with up to 10% company contributions through a 5% match and 5% profit-sharing program, based on employee contributions.
  • Up to eight weeks of 100% paid new-child leave upon birth or legal adoption; birth mothers may receive up to eight additional weeks of 100% paid medical leave.
  • Tuition reimbursement for eligible tuition and fees.
  • Paid time off for eligible full-time employees, with a minimum of 18 days per year based on years of service.
  • Ten company holidays and two floating holidays.
  • Potential discretionary annual cash bonus or commissions and equity incentives, depending on the position offered.
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