Operations Manager

Sarens•Baytown, TX

About The Position

The Operations Manager is end-responsible for the Operations Department, overseeing the efficient and effective management of equipment and human resources to achieve strong financial results while following Sarens Group SHEQ standards and project management methodology. The role is part of the local Business Unit Management Team and is responsible for the department or country’s P&L, operational performance, and implementation of local strategy. The manager establishes team structures, allocates responsibilities, sets targets and KPIs, monitors processes and results, and develops corrective actions and continuous-improvement plans. The role also manages operational planning, equipment utilization, cost awareness, budgets, reporting, procurement strategy adherence, labor and compliance documentation, and stakeholder relationships. It includes recruiting and developing staff, implementing performance and competence management, and coaching Project Managers in collaboration with the VP of Contract and Project Management.

Responsibilities

  • Promote safe work and compliance with Sarens SHEQ standards, policies, instructions, and local legislation; conduct regular site visits and complete WPI forms.
  • Promote Lean practices and continuous improvement.
  • Communicate the Sarens Group mission and vision and produce actionable business plans with measurable targets to implement local strategy.
  • Establish the team structure in line with corporate quality-system guidelines and ensure responsibilities and authorizations are allocated and communicated.
  • Set KPIs for direct reports, hold employees accountable, monitor processes and policies, and organize corrective measures where needed.
  • Monitor team and stakeholder satisfaction and develop action plans for improvement.
  • Prepare the annual operational budget for the department or country and participate in the local BU Management Team.
  • Manage the allocation of equipment and human resources to meet targets and budgets; monitor performance and budget variances and implement corrective measures.
  • Produce regular, accurate management reports in accordance with Group standards and use them to improve business results.
  • Take responsibility for the department or country P&L.
  • Ensure operations are prepared and executed smoothly, safely, and profitably, including project preparation, overtime monitoring, and operator training.
  • Oversee accurate and efficient equipment and workforce planning, maintenance communications, and decisions about renting equipment or personnel.
  • Work toward high equipment utilization, client satisfaction, and financial results; follow up on costs and promote day-to-day cost awareness.
  • Liaise with unions and organize recruitment for Project Managers, Supervisors, Operators, and other project-based roles.
  • Report periodically on department activities and results in line with Group standards.
  • Follow up on labor agreements, competence matrices, certificates, and other legal and contractual documentation.
  • Implement and ensure adherence to the globally defined purchasing strategy within the department.
  • Implement and regularly follow up on Performance & Competence Management and related HR instruments in accordance with the Group competence model.
  • Coach and develop Project Managers in collaboration with the VP of Contract and Project Management.
  • Follow up on Key Result Areas and KPIs and evaluate employees against those targets.
  • Recruit and develop direct reports in key departmental positions.

Benefits

  • Professional development and training opportunities
  • Competitive compensation and benefits
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