Operations Manager

Spotless Co. • Village of Weston, WI

13d

About The Position

We are seeking a motivated, dependable, hands-on Operations Manager to oversee a residential cleaning branch. The role leads and develops cleaning teams, manages daily operations, maintains quality standards, and helps ensure an exceptional customer experience. The ideal candidate is proactive, organized, people-focused, and comfortable working independently and alongside the team. They take ownership, hold themselves and others accountable, solve problems, communicate effectively, lead by example, and help the branch grow and succeed.

The Operations Manager runs day-to-day operations and guides general business strategies. Duties include hiring, scheduling staff, tracking cash flow, and filling in where needed. The stated schedule is 8 AM to 4 PM Tuesday, Wednesday, and Thursday, with Monday or Friday as needed for sales.

Requirements

• At least 2 years of experience in residential cleaning.
• Knowledge of different business functions.
• Strong leadership qualities.
• Excellent communication skills.
• Highly organized.
• Strong work ethic.
• Good interpersonal skills.
• Meticulous attention to detail.
• Able to take initiative, solve problems, and work independently as well as alongside the team.

Responsibilities

• Oversee daily business operations.
• Lead and supervise field staff to ensure tasks are completed on time and within budget.
• Interview, onboard, train, and guide team members.
• Manage inventory, equipment, and resources effectively.
• Develop and maintain healthy relationships with clients.
• Fill in for employees at clients' homes when call-ins occur.
• Hire and schedule staff.
• Track cash flow.
• Help with sales when needed.

Benefits

• On-the-job training
• Empowering management
• Consistent schedule
• Schedule flexibility
• Profit sharing

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed