Operations Manager-Hybrid

Golden Steps ABA • Englewood Cliffs, NJ

8d • Hybrid

About The Position

Golden Steps ABA is a healthcare organization providing individualized Applied Behavior Analysis (ABA) services to children with Autism Spectrum Disorder, in their homes, schools, and clinics. The organization serves individuals up to age 21 and emphasizes compassionate, high-quality care. The Operations Manager supports organizational operations and growth, coordinates with Human Resources and intake, and provides operational support to therapists in the field. Travel is required. The role is described as hybrid.

Requirements

• At least 2 years of experience with and an exceptional understanding of leadership and management, preferably in a healthcare setting.
• Strong time-management and organizational skills.
• Excellent written and oral communication skills.
• Results-driven, with the ability to communicate.
• Strong planning and project-management skills.

Nice To Haves

• Bachelor’s degree preferred.

Responsibilities

• Define, implement, and revise operational policies and guidelines for the organization.
• Execute new growth directives.
• Partner with Human Resources to recruit talent and oversee the employee training program.
• Partner with the intake department to oversee client onboarding.
• Provide operational support to therapists in the field.
• Monitor clients’ insurance plans and eligibility.
• Submit authorization requests to insurance companies.
• Optimize business workflows.
• Schedule and maximize field teams’ work schedules.
• Perform other tasks as assigned.

Benefits

• Competitive paid time off (PTO).
• Paid sick leave.
• Health, dental, and vision coverage.
• 401(k) with employer match.
• Tuition discounts.
• CME libraries.
• RBT training.
• University discounts.
• Ongoing mentorship.
• Paid training.
• Professional development and advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed