Operations Manager - ROS

United Rentals•Brighton, CO

About The Position

The Operations Manager at United Rentals coordinates and directs the overall delivery of quality service to maximize branch productivity. Working closely with the Branch Manager, the role supports safe, customer-focused and compliant operations. The position is deemed Safety Sensitive under United Rentals’ policies and procedures.

Requirements

  • High school diploma.
  • At least 3 years of sales and operational experience.
  • Basic knowledge of the construction rental equipment industry or a related industry.
  • Strong motivational and leadership skills.
  • Superior customer service, teamwork, and verbal and written communication skills.
  • Proficiency in Microsoft Office, particularly Excel.
  • Valid driver’s license with an acceptable record.

Nice To Haves

  • Bachelor’s degree.

Responsibilities

  • Support the Branch Manager in implementing actions to achieve financial objectives.
  • Assist the Branch Manager in ensuring compliance with company policies.
  • Oversee sales efforts and business initiatives.
  • Manage the performance of direct staff, including Inside Sales Representatives, Drivers, and other staff as applicable.
  • Motivate, coach, and train personnel.
  • Promote a culture of safety and discipline through leadership, personal compliance, accountability, and communication.
  • Perform other duties as assigned.

Benefits

  • Paid parental leave.
  • United Compassion Fund.
  • Employee discount program.
  • Career development and promotional opportunities.
  • Additional vacation buy-up program (U.S. only).
  • Early wage access through Payactiv (U.S. hourly employees only).
  • Paid sick leave.
  • Inclusive and welcoming culture.
  • Health and financial plans.
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