Operations Manager - ROS

United Rentals • Alabaster, AL

6d

About The Position

As Operations Manager at United Rentals, you will coordinate and direct the overall delivery of quality service to maximize branch productivity. Working closely with the Branch Manager, you will help ensure safety, world-class customer service, and compliance with standard processes to support effective and efficient operations. This position is deemed Safety Sensitive under United Rentals’ policies and procedures.

Requirements

• High school diploma.
• At least 3 years of sales and operational experience.
• Basic knowledge of the construction rental equipment industry or a related industry.
• Strong motivational and leadership skills.
• Superior customer service, teamwork, and verbal and written communication skills.
• Proficiency in Microsoft Office, particularly Excel.
• Valid driver's license with an acceptable record.

Nice To Haves

• Bachelor's degree preferred.

Responsibilities

• Support the Branch Manager in implementing actions to achieve financial objectives.
• Assist the Branch Manager in ensuring compliance with company policies.
• Oversee sales efforts and business initiatives.
• Manage the performance of direct staff, including Inside Sales Representatives, Drivers, and other staff as applicable.
• Motivate, coach, and train personnel.
• Promote a culture of safety and discipline through leadership, personal compliance, accountability, and communication.
• Perform other duties as assigned.

Benefits

• Paid parental leave
• United Compassion Fund
• Employee Discount Program
• Career development and promotional opportunities
• Additional Vacation Buy Up Program (US only)
• Early Wage Access through Payactiv (US hourly only)
• Paid sick leave
• Health and financial plans
• Inclusive and welcoming culture

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED