Operations Manager

Office Depot • Romeoville, IL

20d • $72,500 - $80,000

About The Position

The Operations Manager directs, optimizes, and executes daily distribution and/or transportation activities within assigned market areas. The role oversees one or more functions, such as receiving, order fulfillment, shipping/loadout, and transportation, and owns P&L performance for the assigned area, including staffing, cost control, safety, service, and KPI achievement. The manager ensures compliance with regulatory requirements and company policies while maintaining a strong safety culture.

Working closely with site and regional leadership, the Operations Manager designs, refines, and implements processes to improve productivity, quality, and efficiency. The role builds and sustains a high-performing team by hiring, engaging, and developing associates, providing direction and feedback, and fostering accountability, collaboration, and continuous improvement. The manager leads approximately 20–50 coworkers and manages multi-departmental P&Ls.

The role is in the Inbound department and is scheduled Wednesday through Friday on the first shift, starting at 7:00 AM. The stated salary range is $72,500 to $80,000 per year. A bachelor's degree or equivalent experience is listed; supply chain, business, engineering, or distribution management is preferred. At least three years of experience is required, with leadership experience in distribution, transportation, and/or operations preferred.

The ODP Group describes itself as a provider of products, services, and technology solutions through a B2B distribution platform and omnichannel presence. It states that the company offers competitive salaries, a benefits package including a 401(k), opportunities for career growth, and possible participation in an incentive program subject to its terms and conditions.

Requirements

• Bachelor's degree or equivalent experience.
• At least 3 years of experience.
• Strong leadership and communication skills, including the ability to influence and align cross-functional teams.
• Deep knowledge of warehouse and/or transportation operations, procedures, and best practices.
• Sound decision-making skills in a fast-paced, metrics-driven environment.
• Demonstrated ability to lead, develop, and motivate employees to meet operational, safety, and service goals.
• English language skills.
• Proficiency with Microsoft Office, including Outlook and Teams.
• Ability to set expectations, monitor progress, and hold self and others accountable.
• Ability to lead through change and provide timely, candid coaching and feedback.
• Ability to adjust priorities to meet changing business needs.
• Ability to meet with customers and clients to build partnerships, understand their needs, and identify opportunities to grow the business.
• Financial acumen, including the ability to forecast, interpret results, and adjust plans and resources.

Nice To Haves

• Supply chain, business, engineering, or distribution management area of study.
• Leadership experience in distribution, transportation, and/or operations.
• Spanish language skills.
• Self-motivated, proactive, and accountable.
• Collaborative approach and ability to build relationships across functions and levels.

Responsibilities

• Plan and manage receipt, storage, order fulfillment, loading, and/or transportation activities, including work performed by third-party providers, with attention to KPIs, quality, service, and cost.
• Use forecasting tools and methodologies to align labor, capacity, and resources with current and anticipated volume.
• Monitor and act on operational performance data, including productivity, quality, and utilization, to drive continuous improvement.
• Build and maintain relationships with internal stakeholders, external customers, and third-party providers and carriers.
• Participate in leadership meetings, customer visits, and third-party audits; identify business opportunities and process improvements.
• Recruit, hire, train, and develop team members, and ensure staffing and coverage meet business needs.
• Lead and motivate a team of approximately 20–50 coworkers, fostering accountability, engagement, and collaboration.
• Conduct performance reviews and ongoing coaching conversations, and make salary recommendations.
• Promote open communication and ensure associates understand goals, expectations, and priorities.
• Administer training, qualification, and safety programs to support regulatory and company policy compliance.
• Communicate and enforce policies, procedures, and standard work in assigned areas.
• Ensure facilities and work areas support a clean, safe, and healthy working environment.
• Own and manage multi-departmental P&Ls, including budget performance, cost control, and operational efficiency.
• Implement initiatives to reduce cost-to-serve while maintaining or improving service levels.
• Apply Lean principles to streamline processes, eliminate waste, and improve safety, quality, and productivity.
• Lead cross-functional problem-solving and process-improvement initiatives and standardize best practices.
• Perform other duties as assigned to support business needs and organizational objectives.

Benefits

• 401(k)
• Competitive salaries
• Benefits package
• Opportunities to move and grow within the organization
• Possible participation in an incentive program, subject to the Incentive Plan terms and conditions

What This Job Offers

• Job Type: Full-time
• Career Level: Manager