Operations Manager

University of Iowa•Iowa City, IA

15d•$60,000 - $65,000•Onsite

About The Position

Hancher Auditorium and the Office of Performing Arts & Engagement at the University of Iowa are hiring a full-time Operations Manager. Hancher is a university performing arts center that presents performances, supports university and community events, connects students with visiting artists, and fosters creative engagement. The Operations Manager coordinates rental and special events, oversees building operations, and helps create a welcoming experience for patrons, clients, artists, and campus and community partners. The role includes gathering information for potential rental events, preparing estimates and agreements, scheduling client planning meetings, and coordinating event details with teams responsible for scheduling and execution. It also provides operational support for Hancher and Office of Performing Arts & Engagement special events, including festivals and outdoor performances. The Operations Manager provides functional supervision to hourly staff and directly supervises the custodial supervisor. The position is onsite at Hancher Auditorium in Iowa City, with an anticipated salary of $60,000–$65,000 and competitive benefits.

Requirements

Bachelor’s degree in technical theatre or stage management, or an equivalent combination of event management experience.
At least 2 years of event planning or management experience.
Ability to work several nights and weekends according to the event schedule, including at venues in the Iowa City area.
Ability to move furniture and equipment weighing around 50 pounds.
Extensive proficiency in verbal and written communication.
Proficiency with Microsoft Office and Adobe platforms.
Ability to keep event files organized and coordinate multiple events simultaneously.

Nice To Haves

Supervisory experience with a staff of 50 or more, including volunteers, interns, students, or professional staff.
Experience working with patrons in a performing arts venue, preferably in a college or university setting.
Experience or knowledge of small sound systems and other production systems.
Experience with Momentus Elite software.

Responsibilities

Gather information about potential rental events.
Create and execute estimates and agreements for rental events.
Schedule planning meetings with clients.
Ensure teams have event details needed to schedule support and execute events.
Provide operational support for special events presented by Hancher and the Office of Performing Arts & Engagement.
Provide direction, assignments, feedback, coaching, and counseling to hourly staff to support achievement of outcomes.
Directly supervise the custodial supervisor.