Operations Manager

Red Bull•Grand Rapids, MI

15d

About The Position

The Operations Manager oversees the operations of an approximately 20,000–30,000-square-foot facility within established standards, policies, and budget. The role continually analyzes and improves facility systems and procedures to increase efficiency while maintaining safety and the quality of deliverables. Areas of responsibility include inventory, fleet, warehouse, personnel, AIB standards, food safety programs, and day-to-day operations. The role supports the sales department by improving operational systems, processes, and policies. It manages inventory forecasting, ordering, reporting, and rotation; coordinates maintenance and inspection of delivery vehicles; and hires, trains, supervises, and develops warehouse employees. The Operations Manager also maintains facility audit standards and communicates best practices to the National Operations Manager.

Requirements

At least 5 years of experience in warehouse management.
Understanding of computer ordering systems and other IT systems.
Valid U.S. driver’s license.
Obtain a DOT Medical card.
Ability to lift and transport up to 25 pounds of inventory and/or advertising displays.

Nice To Haves

Additional language skills.

Responsibilities

Manage and continually improve the effectiveness and efficiency of operations services in support of the sales department.
Improve operations systems, processes, and policies in support of the organization’s mission.
Forecast product demand, evaluate potential shortages, and determine cost-effective methods to ensure timely product delivery.
Enter product orders into SAP and resolve software-reported variances to maintain accurate inventory reporting.
Manage warehouse product rotation according to the FIFO (First-In, First-Out) policy while meeting Account Manager and customer needs.
Conduct daily product inventory and verify counts using SAP.
Rectify inventory variances when discovered, subject to final approval by the General Manager.
Manage the fleet maintenance schedule and coordinate preventive maintenance for delivery vehicles to minimize delivery disruption and costs.
Routinely inspect vehicles for cleanliness, damage, and wear, and arrange non-routine repairs as appropriate.
Coordinate vehicle accidents with the maintenance service provider and insurance carrier.
Hire, train, supervise, and develop warehouse employees.
Manage employee performance through feedback, coaching, corrective counseling and discipline, and performance reviews; align with the General Manager on timely handling of performance issues.
Maintain facility AIB standards, including audit documentation and facility cleanliness.
Identify and communicate best practices to the National Operations Manager.