Operations Manager - Floor
About The Position
The Operations Manager – Floor drives and implements the business plan for their area of responsibility to achieve facility goals for production, quality, and safety, while identifying operational improvements and ensuring compliance with Logistics and company standards, policies, procedures, and directives. The role forecasts staffing, workload, and performance to meet business demands; reviews and analyzes business reports; and resolves associate, customer, and supplier concerns using independent judgment or consultation as needed. The position supervises and manages associates and leaders by setting direction, monitoring performance, providing feedback, identifying development needs, and creating learning opportunities. It also involves participating in hiring, promotion, coaching, teaching, and evaluation activities. The role is expected to model Walmart’s values by building inclusive, high-performing teams; developing and recognizing talent; acting with integrity and accountability; serving customers and members; making data-informed decisions; and driving continuous improvement and adoption of new technologies and skills.
Requirements
- Bachelor’s degree in business or a related field and one year of experience in an operations, distribution, logistics, or retail environment supervising, evaluating, mentoring, and developing managers or supervisors; managing workload; and participating in hiring and promotion for multiple departments or areas; OR
- One year of experience as a Walmart Logistics Area Manager supervising, evaluating, mentoring, and developing associates; managing associate workload; and participating in hiring and promotion of associates; OR
- Three years of experience in an operations, distribution, logistics, or retail environment supervising, evaluating, mentoring, and developing managers or supervisors; managing workload; and participating in hiring and promotion for multiple departments or areas.
- Successful completion of all job-required trainings and assessments.
Nice To Haves
- Experience in financial modeling and analysis.
- Experience managing challenging workforce issues.
- Experience with modeling and forecasting.
- Experience preparing and executing budgets.
- Profit and Loss (P&L) accountability.
- Experience supervising associates.
- Walmart Logistics Manager experience.
- Bachelor’s degree in business, finance, logistics, management, or operations management.
Responsibilities
- Communicate verbally and in writing with individuals and groups, including customers, suppliers, and associates.
- Drive and implement the business plan for the area of responsibility to achieve facility goals for production, quality, and safety.
- Forecast staffing, workload, and performance results to meet business demands.
- Prepare, review, and analyze business reports and use the information to identify operational improvements.
- Monitor and ensure compliance with Logistics and company quality and safety standards, policies, procedures, and directives by developing, distributing, or maintaining procedures and supporting documentation.
- Identify and resolve associate, customer, and supplier concerns using independent judgment or consulting others as needed.
- Supervise and manage associates and leaders by giving direction, monitoring performance, and providing feedback.
- Identify training and development needs and provide opportunities for learning and growth.
- Teach, support, and model Logistics and company policies and procedures.
- Participate in hiring, promotion, coaching, teaching, and evaluation of associates, leaders, and managers.
- Build high-performing teams, embrace differences, foster belonging, and create opportunities for associates to thrive.
- Build collaborative and trusting relationships and communicate effectively to motivate and influence.
- Attract, retain, empower, and develop talent, and recognize others’ contributions and accomplishments.
- Maintain and promote integrity, ethics, and compliance; model Walmart values and hold oneself and others accountable.
- Support Walmart’s goal of becoming a regenerative company, including creating belonging, eliminating waste, and participating in local giving.
- Deliver results while putting customers first and applying the EDLP and EDLC business models to plans.
- Make decisions using data, insights, and analysis while balancing short- and long-term priorities and considering relevant stakeholders.
- Drive continuous improvement, encourage learning from mistakes, and support others through change and the adoption of new technologies and skills.
- Attend and successfully complete all job-required trainings and assessments.
Benefits
- Medical, vision, and dental coverage.
- 401(k), stock purchase, and company-paid life insurance.
- Paid time off, including sick leave, parental leave, family care leave, bereavement, jury duty, and voting leave.
- Short-term and long-term disability.
- Company discounts.
- Military Leave Pay.
- Adoption and surrogacy expense reimbursement.
- PTO and/or PPTO usable for vacation, sick leave, holidays, or other purposes.
- Live Better U education benefit, with tuition, books, and fees paid for eligible programs.
- Performance-based bonus awards and annual or quarterly performance bonuses.
- Stock may be included as additional compensation for certain positions.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
