Manager, Operations

ID Logistics US•Lithia Spring, GA

7d•$95,000 - $105,000

About The Position

The Operations Manager is responsible for managing all aspects of a supply chain operation across multiple sites. The role provides overall direction and oversight for performance, safety, P&L management, customer relations, continuous improvement, and associate development. It oversees distribution, packaging, warehousing, and transportation operations to meet company and customer requirements, while supporting organizational objectives and a consistent, high-performance experience for associates and customers. The position is based in Lithia Springs, Georgia, with a Monday–Friday, first-shift schedule and 10% travel. The advertised annual salary is $95,000–$105,000, plus a performance-based bonus.

Requirements

At least 5 years of management experience and comprehensive knowledge of high-volume, fast-paced 3PL, distribution, warehouse, and transportation environments.
High-volume e-commerce experience.
Strong background in inbound or outbound operations.
Critical-thinking, problem-solving, and reasoning skills.
Ability to work effectively with diverse personalities and communication styles.
Proficiency with Microsoft Office, databases, WMS, and other metrics-measurement tools.
Strong presentation, writing, and speaking proficiency.
Strong organizational skills.
Ability to work a flexible schedule to meet operational needs.

Nice To Haves

Experience applying Lean, Six Sigma, or Kaizen principles.
Experience with ADP platforms, including WorkForce Now, WorkForce Manager, and ADPRM.
Bachelor's degree in supply chain, logistics, or a business-related field.
3PL experience.

Responsibilities

Direct distribution, packaging, and transportation operations to achieve company objectives and meet customer expectations.
Evaluate operations and develop short- and long-term goals aligned with organizational objectives.
Oversee warehousing, distribution, packaging, and transportation to ensure company and customer requirements are met.
Drive continuous improvement and make decisions that enhance value, service, effectiveness, and profitability.
Direct programs that support the safety of associates, equipment, and property.
Ensure compliance with company, customer, and government regulatory requirements.
Manage the operations budget and P&L.
Develop work plans that ensure appropriate staffing levels and manage labor costs, overtime, and retention.
Maximize quality and productivity by applying job standards, evaluating performance variances, identifying root causes, and determining corrective actions and training needs.
Participate in collecting performance measurements according to customer, vendor, and site requirements.
Prepare and submit weekly and monthly reports.
Deliver a consistent, high-performance experience to associates and customers.