Operations Manager Trainee
About The Position
The Operations Manager Trainee (OMT) program prepares experienced leaders to become frontline Operations Managers through a structured, hands-on five-month leadership onboarding program. Training takes place in Farmington, New Mexico, and provides exposure to WM’s operations, systems, culture, and leadership approach. Most of the workday is spent in the field interacting with frontline employees. Trainees gain experience leading employees, improving operational efficiency, supporting safety initiatives, and advancing customer satisfaction, while learning to increase financial profitability and manage day-to-day operations. After training, the trainee transitions into an Operations Manager role overseeing daily route operations and leading frontline employees. Placement at the training site is not guaranteed; final placement depends on business needs and may be at a neighboring site within a reasonable commuting distance. Candidates must be willing to relocate within a certain geographic area at the end of training.
Requirements
- Bachelor’s degree (accredited), or a high school diploma or GED (accredited) with two years of relevant work experience.
- Two years of relevant work experience in addition to education requirements.
- At least 18 years of age.
- Legally eligible to work in the country where the position is located.
- Valid driver’s license upon hire; must maintain a valid driver’s license and clean driving record throughout employment in this position.
- Willingness to relocate within a certain geographic area at the end of the training program.
Responsibilities
- Provide timely and consistent touchpoints with frontline employees.
- Regularly review best practices to enhance daily performance.
- Partner with Drivers and Technicians to develop job-related skills.
- Complete the assigned OMT training curriculum and other assigned training.
- Practice coaching conversations and seek feedback on coaching.
- Collaborate with frontline managers to learn day-to-day business operations.
- Develop knowledge of DOT and OSHA safety programs and systems; operational business processes, systems, and tools; performance management; dispatch and routing; and fleet maintenance processes.
- Following the onboarding program, lead and develop frontline employees while overseeing daily route operations and driving safety, performance, and service excellence.
Benefits
- Medical, dental, and vision coverage.
- Life insurance and short-term disability.
- Company matching on a 401(k).
- Stock purchase plan and discounted stock options.
- Dependent day care.
- Your Tomorrow Education Assistance Program.
- Paid on-the-job training and established career progression.
- Paid vacation, holidays, and personal days.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
