Operations Manager – Accelerated Leadership Development Program

Waste Management, Inc. (WM) • St. Louis, MO

6d

About The Position

The Operations Manager Trainee (OMT) program is a structured five-month leadership development program that prepares participants for a front-line Operations Manager role. Training is hands-on, with most of the day spent in the field interacting with front-line employees. Trainees learn to improve financial profitability and operational efficiency, support safety programs, increase customer satisfaction, and lead teams. Candidates must be willing to relocate within a certain geographic area after completing the program. Upon successful completion, trainees transition into an Operations Manager position responsible for coaching, mentoring, and managing front-line employees; overseeing daily route operations; and ensuring safety, performance, and service excellence.

Requirements

• Accredited bachelor's degree, or an accredited high school diploma or GED and two years of relevant work experience.
• Two years of relevant work experience in addition to education requirements.
• At least 18 years of age.
• Legally eligible to work in the country where the position is located.
• Valid driver's license upon hire and must maintain a valid driver's license and clean driving record throughout employment in this position.
• Willingness to relocate within a certain geographic area at the end of the training program.

Responsibilities

• Provide timely and consistent touchpoints with front-line employees.
• Regularly review best practices to enhance daily performance.
• Partner with Drivers and Technicians to develop job-related skills.
• Complete the assigned OMT training curriculum and other assigned training.
• Practice coaching conversations and seek feedback on them.
• Collaborate with front-line managers to learn day-to-day business operations, including Operations Improvement, Fleet, Sales, District, and Operations management.
• Develop knowledge of DOT and OSHA safety programs and systems; operational business processes, systems, and tools; performance management; dispatch and routing; and fleet maintenance processes.
• After successful program completion, coach, mentor, and manage front-line employees, oversee daily route operations, and ensure safety, performance, and service excellence.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Short-term disability
• 401(k) with company matching
• Stock purchase plan
• Paid vacation
• Paid holidays
• Personal days
• Your Tomorrow Education Assistance Program
• Paid on-the-job training

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level