Operations Manager - Sustainable Infrastructure
About The Position
Facility management of a newly constructed electric vehicle battery manufacturing plant in Glendale, KY. This is an Operations & Maintenance contract providing hard services of MEP equipment within the facility, excluding the manufacturing and production equipment. The objective is to maintain a seamless environment by assuring that equipment is performing to specifications to facilitate uninterrupted manufacturing and administrative functions. The Operations Manager is responsible for the hard services of the facility, manages the client relationship, directly leads a team of technical staff and scheduler/planners, plans preventative maintenance, repairs, lifecycles and develops and manages budgets. A great amount of attention to managing the customer expectations is required along with transparent communication. The role requires coordination and oversight of work with technical trades and engineers.
Requirements
- Customer service mindset with very strong communication and people skills.
- Impeccable attention to detail.
- Ability to delegate tasks, meet deadlines and keep the team accountable.
- Serve as a role model, mentor, and valued resource.
- Ability to comprehend contract terms and performance requirements and work closely with the customer to ensure alignment with contract requirements and operational policies.
- Keep penalties to a minimum by managing rectification response times.
- Ability to read blueprints and as-built drawings.
- Knowledge of OSHA codes and regulations.
Nice To Haves
- Bachelor’s degree in electrical or mechanical Engineering or equivalent.
- Experience in a Facility Management discipline with 10 years or more experience.
- Five years of HVAC, Facilities, Housing or a parallel industry.
- Two years of management leadership experience.
- BOMA and/or IFMA designation (RPA/CFM).
- Directing, planning, developing, and implementing strategic and operational plans.
- Management of multi-disciplinary teams and working groups.
- Leading customer meetings.
- Managing to meet contract technical requirements.
- Developing a team culture oriented to Customer Satisfaction and Continuous Improvement.
- Accomplishing preventive maintenance management and repairs for HVAC, Boilers, Chillers, Pumps, CRAC Units, electrical systems, fire alarm systems, security systems, and building automation systems.
- Knowledge of the following trades/skills: electrical, HVAC, plumbing, carpentry, and general building maintenance.
- Working on mission critical projects.
Responsibilities
- Manage the client relationship.
- Directly lead a team of technical staff and scheduler/planners.
- Plan preventative maintenance, repairs, and lifecycles.
- Develop and manage budgets.
- Manage customer expectations with transparent communication.
- Coordinate and oversee work with technical trades and engineers.
- Ensure quality of information entered into the CMMS.
- Administer documentation requesting extensions and relief for repair work.
- Support the development of monthly performance reports.
- Review and proactively establish procedures.
- Oversee day-to-day and long-term work activities.
- Manage supervisors and staff, including hiring, promotion, recognition, performance improvement plans, and monitoring performance objectives.
- Train project employees and administer JCI policies, procedures, and standards.
- Provide technical and management guidance to the team.
- Ensure all Operations & Maintenance (O&M) work is performed in accordance with Technical Provisions and approved documents.
- Manage and support change order requests.
- Post construction warranty management.
Benefits
- Competitive benefits package.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
