Infrastructure & IT Operations Manager

BBVA•Houston, TX
•$100,000 - $110,000•Onsite

About The Position

BBVA is seeking a highly skilled Infrastructure & IT Operations Manager to maintain, optimize, and modernize the Bank’s infrastructure while ensuring the availability, security, and performance of mission-critical systems. The role requires extensive hands-on experience with enterprise virtualization, storage, backup and recovery, Windows infrastructure, and data center operations. The successful candidate will contribute with minimal ramp-up, provide technical leadership and mentoring, and serve as a senior escalation point. The role focuses on enterprise infrastructure, virtualization, storage, and backup technologies rather than traditional network administration. The position supports VMware vSphere, NetApp storage, Veeam Backup & Replication, Windows Server, and enterprise server platforms. It includes infrastructure lifecycle work, disaster recovery and resiliency support, documentation, collaboration on production issues and modernization initiatives, and participation in an on-call rotation. This position is in BBVA’s Houston office. The expected base salary is $100,000–$110,000, and successful candidates may receive a discretionary bonus in addition to an employee benefits package. Applicants must already be eligible to work in the U.S.; BBVA will not pursue visa sponsorship.

Requirements

  • 7+ years of hands-on enterprise infrastructure engineering experience.
  • Strong experience administering VMware vSphere environments, including ESXi and vCenter.
  • Hands-on experience supporting NetApp storage platforms.
  • Experience administering Veeam Backup & Replication in enterprise environments.
  • Strong Windows Server administration skills, including Active Directory, DNS, DHCP, Group Policy, and PowerShell.
  • Experience supporting enterprise server hardware (Dell, HPE, Cisco UCS, or equivalent).
  • Experience with SAN/NAS technologies and enterprise data center operations.
  • Experience supporting highly available production environments.
  • Strong analytical and troubleshooting skills across virtualization, storage, backup, and Windows infrastructure.
  • Excellent communication, documentation, and collaboration skills.
  • Employment eligibility to work in the U.S.; BBVA will not pursue visa sponsorship.

Nice To Haves

  • VMware Certified Professional (VCP).
  • NetApp Certified Data Administrator (NCDA) or equivalent.
  • Veeam Certified Engineer (VMCE).
  • Microsoft Windows Server or Azure certifications.
  • Experience with Microsoft Azure and/or AWS.
  • Experience with PowerShell, PowerCLI, or other infrastructure automation tools.
  • Financial services or other regulated industry experience.

Responsibilities

  • Administer, maintain, and optimize VMware vSphere environments, including ESXi hosts, vCenter, clusters, and enterprise virtualization services.
  • Manage and support NetApp storage environments, including provisioning, snapshots, replication, capacity planning, and performance optimization.
  • Administer Veeam Backup & Replication, ensuring successful backups, disaster recovery readiness, and regular recovery validation.
  • Manage Windows Server infrastructure, including Active Directory, DNS, DHCP, Group Policy, file services, and related core technologies.
  • Support enterprise server platforms including Dell, HPE, and Cisco UCS.
  • Monitor and troubleshoot virtualization, storage, server, operating system, and infrastructure performance issues.
  • Perform infrastructure upgrades, patching, firmware updates, hardware refreshes, and lifecycle management.
  • Support disaster recovery, business continuity, and infrastructure resiliency initiatives.
  • Develop and maintain infrastructure documentation, operational procedures, standards, and diagrams.
  • Collaborate with networking, cybersecurity, application support, vendors, and business stakeholders to resolve complex production issues.
  • Participate in infrastructure modernization projects involving virtualization, storage, backup, automation, and cloud technologies.
  • Provide technical leadership and mentoring to junior and mid-level engineers.
  • Participate in an on-call rotation and act as a senior escalation point for critical production incidents.

Benefits

  • Generous employee benefits package.
  • Eligibility for a discretionary bonus.
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