IT Infrastructure Manager

Dental Office • Carrollton, TX

1d

About The Position

MB2 Dental is seeking an IT Infrastructure Manager for its rapidly growing Dental Partnership Organization. MB2 supports more than 800 dental practices nationwide and its corporate headquarters in Dallas, Texas. The IT organization uses a hybrid internal IT and managed service provider model to support a distributed, 24/7 clinical environment. The manager sets and enforces infrastructure standards for corporate and field environments, providing technical leadership across networking, servers, cloud, and telecom. The role ensures that implementations are standardized, scalable, and compliant, and leads internal and third-party teams in meeting operational standards.

The manager establishes enterprise infrastructure standards and approved configurations, provides technical oversight of design changes, and ensures installations follow documented blueprints and regulatory requirements. The role leads infrastructure personnel and technical direction for field server deployments, network installations, and telecom standards. It also oversees infrastructure modernization and lifecycle planning, promotes automation and consistency, maintains technical documentation and configuration baselines, and aligns infrastructure platforms with security policies and healthcare regulatory requirements. The manager supports disaster recovery and resilience initiatives and governs third-party infrastructure providers and their implementations.

Requirements

• Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent experience.
• At least 7 years of progressive infrastructure experience in enterprise environments.
• At least 5 years of leadership experience managing infrastructure or technical teams.
• Strong background in hybrid cloud environments and enterprise networking.
• Demonstrated ability to establish, document, and enforce infrastructure standards.
• Strong leadership, communication, and technical governance skills.

Nice To Haves

• Experience supporting multi-site or distributed organizations.
• Healthcare or regulated-industry experience.
• Relevant professional certifications.

Responsibilities

• Establish and maintain enterprise infrastructure standards across supported locations.
• Define approved configurations for server deployments, network implementations, and site-level infrastructure builds.
• Ensure infrastructure installations align with documented technical blueprints and regulatory requirements.
• Provide technical oversight and approval authority for infrastructure design changes.
• Develop and maintain infrastructure architecture guidelines and configuration standards.
• Directly manage and develop infrastructure personnel, including network engineers, systems/server administrators, field infrastructure specialists, and telecom functions.
• Provide technical direction, workload prioritization, and performance oversight for infrastructure team members.
• Lead technical direction for field server deployments and network installations across supported locations.
• Oversee telecom infrastructure standards across corporate and field environments.
• Serve as the primary technical escalation authority for network, server, and infrastructure platform issues in coordination with IT Operations.
• Guide infrastructure modernization initiatives and lifecycle planning.
• Evaluate emerging technologies and recommend options aligned with business strategy.
• Reduce configuration variability and improve infrastructure consistency across locations.
• Promote automation and engineering-driven improvements within the infrastructure stack.
• Maintain infrastructure documentation, configuration baselines, and technical standards.
• Ensure infrastructure platforms align with organizational security policies and healthcare regulatory requirements.
• Partner with IT Security to maintain resilient and compliant infrastructure controls.
• Support disaster recovery readiness and infrastructure resilience initiatives.
• Oversee third-party infrastructure providers to ensure alignment with defined standards and configurations.
• Provide technical review and guidance for infrastructure implementations performed by external partners.
• Collaborate with IT leadership to ensure consistent infrastructure execution across supported locations.

Benefits

• Medical, dental, vision, and life insurance.
• Short- and long-term disability.
• Paid time off.
• Paid holidays.
• Traditional and Roth 401(k) options.
• Competitive compensation package.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager